Telecom bodies challege TRAI over VAS guidelines

Advertisement
By Press Trust of India | Updated: 21 September 2012 15:43 IST
GSM and CDMA Telecom operators along with their associations approached the sectoral tribunal TDSAT against the regulations of TRAI which laid down the procedures for providing Value-Added-Services (VAS) to their customers.

TRAI, while issuing guidelines on July 4, 2011 had said that telecom operators would have to take confirmation from their customers through SMS or e-mail or Fax or in writing within 24 hours of activation of the VAS.

It had further said that the operators could charge only after confirmation is received from their customer and if not it shall be discontinued.

Further, every service provider shall, at least three days before the due date of renewal of a subscribed value added service, inform the consumer about it through SMS.

Advertisement

Opposing the TRAI's directive, GSM lobby group Cellular Operators Association of India (COAI) and CDMA's Association of Unified Telecom Service Providers of India (AUSPI) said his regulation was unjust and unfair to them.

Advertisement

According to them, TRAI directive on VAS was "unreasonable, unwarranted and without application of mind...".

However, during the proceedings, the TDSAT bench headed by its Chairman Justice S B Sinha said that it would first go into the application filed by the GSM and CDMA lobby groups on the issue of condonation of delay.

Advertisement

TDSAT said that it would first settle the limitation issue made against TRAI's order as it has been filed 412 days after issuance of the direction and only then it will proceed on the main issue.

The tribunal issued notice to TRAI over the lobby group's application filed for condonation of delay and asked it to reply within a week. It also asked the lobby group and their operators to file rejoinder over TRAI's reply within three days.

Advertisement

The matter would now come on October 3 for hearing.

In its petition AUSPI has said that TRAI's directions are "encroaching and infringing" its right to carry on business and trade and it is against the innovative and consumer friendly ideas.

According to operators, these directions are beyond the quality of service norms and licence condition and it is "actually in conflict in with the statutory duty and functions of TRAI".

In its prayers, the operators has requested the tribunal to strike down TRAI regulation along with the letter written by the latter on it.

They also requested TDSAT to "restrain the respondent (TRAI) from taking any coercive action" till the pendency of the suit before it.

In AUSPI's petition, Reliance Communications, Reliance Telecom and Tata Teleservices are also parties.

As far as petition of COAI is concerned, Bharti Airtel, Vodafone, Idea Cellular and Aircel are also parties.

 

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Further reading: TDSAT, TRAI, VAS
Advertisement

Related Stories

Popular Mobile Brands
  1. Flipkart Sale Early Deals: iPhone 17 Price in India Drops Under Rs. 75,000
  2. Here's When the Vivo V70 Series Could Launch in India
  3. Samsung Galaxy A07 5G Launched With 6,000mAh Battery: Price, Features
  4. NoiseFit Pro 6R With Up to Seven Days Battery Life Launched in India
  5. Realme Neo 8 Colour Options, RGB Design Teased Ahead of Launch
  6. iQOO Z11 Turbo Selfie Camera Revealed in New Teasers
  7. Here's When the Samsung Galaxy S26 Series Is Expected to Go on Sale
  8. This Realme P Series Phone Could Launch in India With a 10,000mAh Battery
  1. Realme Neo 8 Colour Options and RGB Design Teased Ahead of China Launch
  2. Apple Creator Studio Launched as New Subscription Bundle for Creators Across iPhone, iPad, and Mac
  3. Astronomers Find ‘Mystery Engine’ Powering Massive Nebula Around a Dead Star, Challenging Physics
  4. Vivo V70 Series India Launch Timeline Leaked; Two Models Expected to Debut
  5. iPhone 17 Price in India Drops Under Rs. 75,000 Ahead of Flipkart Republic Day Sale 2026
  6. Slack Introduces Agentic AI: How the New Slackbot Automates Your Workflow
  7. Arc Raiders' Sales Cross 12.4 Million Copies as Embark Studios Rolls Out New Update
  8. Space Gen: Chandrayaan OTT Release Date: When and Where to Watch Nakuul Mehta, Shriya Saran Starrer Online?
  9. Qubo Dashcam 4G Live Launched in India With Live GPS Tracking, Safety Alerts Alongside Dashcam Trio: Price, Features
  10. Samsung Galaxy Z Flip 8 to Reportedly Miss Out on Major Camera Upgrades; Specifications Leak
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.