Samsung Galaxy Z Fold 6 Users Report Paint Peeling Off; Company Holds Third-Party Chargers Responsible

Samsung Galaxy Z Fold 6 was launched in India last month alongside the company's Galaxy Z Flip 6 clamshell-style foldable model.

Written by Sucharita Ganguly, Edited by David Delima | Updated: 29 August 2024 19:12 IST

Samsung Galaxy Z Fold 6 Users Report Paint Peeling Off; Company Holds Third-Party Chargers Responsible

Photo Credit: Samsung

Samsung Galaxy Z Fold 6 is offered in Navy, Pink, and Silver Shadow colourways

Highlights

Samsung Galaxy Z Fold 6 was launched in July
Samsung claims improperly grounded chargers may cause the paint to peel
The Galaxy Z Fold 6 can be charged at 25W with a compatible charger

Samsung Galaxy Z Fold 6 was unveiled on July 10 at the company's Galaxy Unpacked event in Paris alongside the Galaxy Z Flip 6. The foldable phone sports a 7.6-inch 120Hz QXGA+ Dynamic AMOLED 2X Infinity Flex primary display and a 6.3-inch HD+ Dynamic AMOLED 2X outer screen. It comes with a Snapdragon 8 Gen 3 SoC, a 4,400mAh battery with 25W wired and wireless charging support. Some users are now reporting that the paint is peeling off the body of the book-style foldable, while Samsung has stated that the phenomenon might be caused by third-party accessories.

Samsung Galaxy Z Fold 6 Owners Report Paint Peeling Issue: What We Know

A few Reddit users reported instances of paint peeling off their considerably new Samsung Galaxy Z Fold 6 handsets. The images shared by them show small sections of paint coming off of the body — one near the power button, while another near the top left corner of the rear panel.

Samsung Galaxy Z Fold 6 paint peeling off
Photo Credit: Reddit/ u/Tiny-Holiday-4625 and u/Hungry_Low_3149

An official Samsung support page states that this might be caused due to the use of "incompatible third-party products" with the Samsung Galaxy Z Fold 6. Among these products, the company primarily blames "high-speed third-party" chargers which are not properly grounded.

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The South Korean tech giant says that current leakage from these chargers may adversely affect the anodisation of the phone resulting in slight delamination of the paint. Anodisation is the process that is said to give metal, in this instance, the metal body of the handset, a "decorative, durable corrosion-resistant finish."

The company added that usage of electrical muscle stimulation (EMS) massagers while using the Samsung Galaxy Z Fold 6 can also cause the paint to come off. Samsung recommends that users place the phone away from their body while using these EMS products.

Samsung, however, adds on the page that "if a third-party charger comes from a reputable company, is of high quality, and adheres to the Qi standard," it should be safe to use with any Samsung handset. For best results, the firm suggests, users employ an "authentic Samsung charger" designed for the "specific" Samsung device.

Samsung Galaxy Z Fold 6 Slim Could Be Equipped With a Titanium Backplate

Notably, the Samsung Galaxy Z Fold 6 ships without a charger in the box. On the Samsung India website, the 25W adaptor is currently priced at Rs. 1,699, while the USB Type-C to USB Type-C cable is listed at Rs. 599.

Samsung Galaxy Z Fold 6 Slim May Not be as Thin as Previously Anticipated

Samsung Galaxy Z Fold 6 Price in India, Availability

The Samsung Galaxy Z Fold 6 starts in India at Rs. 1,64,999 for the 12GB + 256GB option. Meanwhile, the 12GB + 512GB and 12GB + 1TB variants are priced in the country at Rs. 1,76,999 and Rs. 2,00,999, respectively. It is offered in three colour options — Navy, Pink, and Silver Shadow and is available for purchase via the official Samsung website, online retailers and offline stores.

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Samsung Galaxy Z Fold 6

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Overall refinements
Offers a bunch of useful AI features
Excellent displays (main and cover)
IP48 protection
7 years of Android software updates

Bad
Very expensive
Cameras could have been better
Still stuck at 25W charging

Read detailed Samsung Galaxy Z Fold 6 review

Display (Primary) 7.60-inch

Processor Snapdragon 8 Gen 3

Front Camera 10-megapixel + 4-megapixel

Rear Camera 50-megapixel + 12-megapixel + 10-megapixel

RAM 12GB

Storage 256GB, 512GB, 1TB

Battery Capacity 4400mAh

OS Android 14

Resolution 1856x2160 pixels

More Samsung mobiles Samsung mobiles price in India

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Further reading: Samsung Galaxy Z Fold 6, Samsung Galaxy Z Fold 6 Paint Peeling, Samsung

Sucharita Ganguly

Email Sucharita Ganguly

Sucharita is a writer with Gadgets 360 and is mostly found playing with her cat in her free time. She has previously worked at breaking news desks across organizations. Powered by coffee, The Beatles, Bowie, and her newfound love for BTS, she aims to work towards contributing to a better media environment for women and queer folk. More