Jio Acquiring Conversational AI Platform Haptik for Rs. 200 Crores: Report

Advertisement
By Indo-Asian News Service | Updated: 29 March 2019 10:51 IST
Highlights
  • Haptik is one of world's largest conversational AI platforms
  • The transaction is expected to be completed this week
  • Haptik's partners and clients include Samsung, Goibibo, Amazon Pay

Reliance Jio is reportedly acquiring Haptik - one of the world's largest conversational Artificial Intelligence (AI) platforms - for over Rs 200 crore.

A report in Inc42.com late Thursday claimed that the transaction is expected to be completed this week.

Citing a company document, the report claimed that "Reliance Jio Services and Haptik founders Aakrit Vaish and Swapan Rajdev have signed a Business Transfer Agreement".

Advertisement

When contacted, Haptik declined to give an official response on the report.

Jio was yet to comment on the development.

Having grown 10 times in revenue in just one year, Haptik's partners and clients include Coca-Cola, HDFC Life, Samsung, Edelweiss Tokio, Goibibo, Amazon Pay, ClubMahindra, ICICI Bank and Tata Docomo, among others.

Advertisement

Haptik was the first company to open source a conversation-based Entity Detection engine, and is patent pending on our unique bot to agent routing capabilities.

In April 2016, Times Internet led a Series B round of investment in Haptik, making it one of the most well-funded independent conversational AI companies in the world.

Advertisement

Sensing the immense opportunity ahead, nearly 200 AI start-ups in India are today innovating and creating AI-based solutions for various industries.

Chatbots are slowly becoming the default customer support solution for most services and Mumbai-based Haptik is one such AI-based platform - building applications for consumers, publishers and enterprises.

Advertisement

More than 50 percent of Indian retail companies will be operating on AI by 2020, said PeopleStrong, a Software-as-a-Service (SaaS) HR technology and solutions company.

According to an Accenture analysis, AI has the potential to add $957 billion to India's economy in 2035.

 

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Further reading: Reliance Jio, Haptik, AI
Advertisement

Related Stories

Popular Mobile Brands
  1. Amazon Great Republic Day Sale: Top Deals on Smartwatches Under Rs. 10,000
  2. Amazon Great Republic Day Sale: Top Laptop Deals Under Rs. 40,000
  3. Top Deals on Phones Under Rs. 50,000 During Amazon's Republic Day Sale
  4. Here's How Much the Vivo X200T Could Cost in India: See Expected Specs
  5. Gurram Paapi Reddy OTT Release: When, Where to Watch This Telugu Crime Comedy
  6. Top Deals on Thin and Light Laptops During Amazon Great Republic Day
  1. OpenAI to Begin Testing Ads in ChatGPT, Says Responses Will Not Be Influenced
  2. Gurram Paapi Reddy OTT Release: When, Where to Watch This Telugu Crime Comedy Thriller
  3. Hypothetical ‘Dark Stars’ Could Rewrite Early Cosmic History, Research Suggests
  4. Honor Magic 8 Pro Air Key Features Confirmed; Company Teases External Lens for Honor Magic 8 RSR Porsche Design
  5. Lava Blaze Duo 3 India Launch Date Announced; Colour Options Teased Ahead of Debut
  6. Resident Evil Requiem Gets New Leon Gameplay at Resident Evil Showcase
  7. After ChatGPT Translate, Google Releases Multiple Open-Source Translation Models
  8. Realme Buds Clip India Launch Timeline Confirmed: Expected Specifications, Features
  9. NASA's James Webb Space Telescope Might Have Spotted Hidden Supermassive Black Holes
  10. Tere Ishk Mein Reportedly Streams on OTT Soon: All You Need to Know About Dhanush and Kriti Sanon-Starrer
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.