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NEVER BUY YUPHORIA PHONES
Rahul S Kumar (Jul 27, 2015)
on Gadgets 360
giving 1 Star because I cannot continue without selecting a star.... :(
I bought Micromax Yuphoria for my friend . It is under warranty (almost 11 months warranty left). My phone is dead (It is not switching on). I have contacted Amazon to get the procedure to ask for replacement..They gave me the Yuphoria customer care number (1860 212 2122). I have contacted yuphoria
customer care three times. They told me that they don't have any service centres and just have online support. They didn't provide me the proper solution to get replacement. Then I called Miromax Service center (1800 3000 9009). When I called them they are telling that they will give me the contact number of
Yuphoria. I said, I can't call them, because I have already called them three times and got tired of calling them. They told me to go directly to manufacturer. How is it possible to go to the manufacturer? The phone is manufactured in china. So, do I need to go to china? When I told them that it is not possible, the micromax customer care executive told me that I am using this phone for one month and there is no other option available. I said, you better tell me the procedure for replacement, then she hanged my call. The promotion is done under the brand name of Micromax. But the reality is, there is no relationship between Micromax and Yu. I bought the phone because I thought that it is from Micromax. I came to know that they cheated me. Yu is making rumor that their phone is a product is from micromax. I called the customer care to gt a replacement from the Yu company. But, now I don't want to get Yuphoria phone again. I lost my trust in micromax. I would
like to file a complaint against Amazon, Micromax And Yu company. Reasons for the same are
Amazon - Amazon is spreading fake phones which don't even have a service center.
Yu - Providing the most worst phones and irrelevant solutions to the problems.
Micromax - Cheating customers by alowing the fake companies to sell products under their brand name and not providing replacing the phone when ask for
replacement.
My friend posted the above message in this page, but they deleted his comment.....
After posting the above message(actual incident) in FB page, they called me and told me that I will get another call from Yu within 30 hours. I got a call from them as they said and she told me that one of their technicians will definitely call me within 30 hours and tell me the procedure to get the replacement. Till now, I didn't get any calls. So, I am going to consumer court for filing a complaint against Amazon India, Micromax, Yu.
The Reasons for the same are (As I already specified above)
Amazon - Amazon is spreading fake phones which don't even have a service center.
Yu - Providing the most worst phones and irrelevant solutions to the problems.
Micromax - Cheating customers by alowing the fake companies to sell products under their brand name and not providing replacing the phone when ask for
replacement.
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Mangesh Gond (Sep 9, 2015)
on Gadgets 360
yu yuphoria the worst phone ever i had baught this phone a bout a month ago and it screen issue & specially 2,esz keys are not working than i have contacted yu yuphoria service center (1860 212 2122) I have contacted yuphoria customer care six times. They told me that they don't have any service centres and just have online support. They didn't provide me the proper solution to get replacement. they told me that sir my technician will call in 48 hrs and now it is 2 week and call hasn't come from that freaking technician now i m going to consumer court to compliant against this yu company
guyz get the hell out yu company
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'Zero' Rating for YU Yuphoria
Rohit Lokhande (Jun 3, 2015)
on Gadgets 360
I had lot of expectations with this (Yuphoria) before buying it. But now after buying this Phone my all expectations are scattered. None of the bugs are removed during testing of phone.Not able to use basic functionality.Total waste of money.I will recommend anyone not to buy this Mobile (YU Yuphoria). I do have the Video recording of Malfunctioning of this Phone (YU Yuphoria).
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Anant Jain (May 13, 2015)
on Gadgets 360
I am using Micromax YU Yureka. Stay away from yuphoria. Here are some facts: 1. It is not Produced but Micromax but only distributed by them. Speak to any Micromax Service Center in your city and check this fact out. 2. The company does not have any Service centers anywhere. They only have on-line support where no one picks up the phone. Check this fact on YU's own website. 3. Phone has some serious Proximity sensor, battery draining & low volume issues even after Lollypop updates. During the call the screen remains alive and with the touch of your ear to the live screen the call gets disconnected. No cure for this. 3. Original Micromax YU Yureka bombed badly and the proof is 1000s of brand new yurekas on sale on Quickr and OLX with no buyers. Buy this phone and throw your money down the drain.
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Its fake and do not buy the product
Anuj Shrivastava (Jul 6, 2016)
on Gadgets 360
Hello,
I got the phone year back and it started getting slow after 3-4 months.
The WORST part is phone automatically got switch off just after 3 days of warranty period getting over.
I took the phone to the center and they said its dead. Asking for the logic hey had nothing to say and said its common and will cost Rs 3800/- to replace a motherboard. It would have only a warranty of 2 months. Its funny spending this amount on a phone worth Rs 6999/-
Its a worst brand I have ever seen and I understand that this kind of problem happen with the purpose of increasing after market sales.
I would recommend never ever buy a product of Yu.
Also I would escalate this to Amazon and other sites to stop selling this kind of products
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Yu Yuphoria
₹3,990
