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Several iPhone 7 Users Complain About Pairing Issues With Android Wear Smartwatches

Several iPhone 7 Users Complain About Pairing Issues With Android Wear Smartwatches

By Ketan Pratap | Updated: 29 September 2016 14:52 IST

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Highlights

The pairing issues affects Tag Heuer, Moto 360 Gen 2, and Asus Zenwatch
iPhone 7 users facing issues while pairing their Android Wear smartwatch
Google says it is working on the issue

Multiple iPhone 7 users are complaining that their Android Wear smartwatches are not pairing with their smartphones. Google has acknowledged the issue and has confirmed that the "Android Wear team is actively working to fix" it. Several iPhone 7 users took to Google's product forum page to post their frustration about the issue.

The pairing issue primarily affects Tag Heuer, Moto 360 Gen 2, Asus ZenWatch, Fossil, and Mk watch users who are unable to pair their iPhone 7.

Google employee Ernest has acknowledged the issue on a product forum page, saying, "It has come to our attention that there is a serious pairing issue that affects Tag Heuer, Moto 360 v2, Asus Zenwatch, Fossil and MK Android Wear watches which are unable to pair with the new iPhone 7. We would need more information from you, so please "Send us feedback" through the Android Wear app: Gear icon> Feedback > Send Feedback," said Ernest. He also added that Google has reported the issue to Apple.

One of the users wrote on the Google product forum post, "I've got a Tag Heuer connected that was working fine with my iPhone 6 even after I upgraded to iOS 10, but then since I unpaired to connect to my new iPhone 7. I haven't been able to pass the pairing screen. I've tried with both phones, even tried to after downgrading the iPhone 6 to 9.3. I've also tried to a factory reset through the 'Android dead robot' as advised by Tag, but didn't help, none of the phones get the code from the watch. Thanks!"

Another user reported, "Can't get my Moto360 Gen 2 to pair with my iPhone7 (iPhone 6 and 6s with iOS10 was no problem). My iPhone7 sees my Moto360 in the Android Wear App and in the Bluetooth list when trying to pair but I never get the "accept message" on my Wear App when trying to pair so the pairing keeps failing."

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Further reading: Android Wear, Wearables, Google, iPhone 7

Ketan Pratap

Email Ketan

Ketan Pratap is the Editor at Gadgets 360. His primary role - debugging the tech hype, benchmarking the future, and compiling it all into precise news, features or reviews. He has spent over 14 years calling out vaporware and identifying the best tech. He’s your guide for everything from chipsets to smart-home meltdowns. When his own batteries are low, he heads for the hills—literally. He’s someone who prefers a remote mountain pass, appreciating a 12,000-foot view that no VR ...More

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