"The panic button in mobile handsets, supported with a helpline and a
strong on-ground response team can revolutionise the safety mindset of
all, and particularly of women in our country," said Arvind Khanna,
founder, One Touch Response (OTR), in a statement.
Last month, the
department of telecommunications (DoT) issued a circular notifying all
mobile phone handset manufacturers to install a panic button and global
positioning system (GPS) in all handsets by January 2017 and January
2018, respectively.
In terms of modalities, the DoT has notified
that all feature phones should have the facility of panic button
configured to the numeric key 5 or 9 and all smartphones will have the
panic button configured to three times short pressing of the on-off
button.
(Also see: Panic Buttons on Cellphones a Must. What This Means for You)
"The DoT notification gives us an impetus to collaborate
with mobile phone companies by integrating our services and technologies
towards addressing this pressing and urgent requirement," Khanna said.
According
to the company, with OTR's open Application Program Interface (API),
mobile phone companies can integrate the service directly in the phones,
bringing an assured quick response to customers who are in situations
that are threatening their personal safety and security.
While
smartphones can integrate the OTR app, feature phones can also take
advantage of the OTR solution by integrating its SOS service with the
SMS system, the company added.
One Touch Response provides 'First
Response' and 'Immediate Assistance' services to its customers whenever
they are faced with any real life situation involving personal safety or
situations where they require assistance.
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