Jio Fiber Offering Two Days of Free Calls, Data to Select Users for Recent Disruptions

Just last week, Jio Fiber subscribers had flooded social media with complaints of network outage that lasted for more than a day.

By Tasneem Akolawala | Updated: 30 June 2020 19:04 IST

Jio Fiber Offering Two Days of Free Calls, Data to Select Users for Recent Disruptions

Jio Fiber users are getting a text message informing of the addition of this benefit

Highlights

This benefit gets added alongside the existing Jio Fiber plan
Consumption of data in current plan gets put on hold
Jio Fiber users affected by network disruptions are getting this benefit

Select Jio Fiber users are now receiving free two-day benefit offering unlimited voice and data. This plan is being pushed out to users who experienced some difficulties with the Jio Fiber services a few days ago. This new benefit, called Unlimited 2days by Reliance Jio, gets added over and above your current plan, enabling you to two-days of unlimited data and voice. Earlier this month, several users thronged social media with complaints of network outage that lasted for more than a day.

Gadgets 360 can confirm that this additional free benefit is rolling out to select Jio Fiber users who experienced network disruption. The benefit has showed up for a Silver plan subscriber in Delhi who experienced network outage. This Silver plan Jio Fiber user received a text message confirming the activation of the new Unlimited 2days plan. The plan comes with a validity of two days and offers unlimited voice, unlimited data, and access to premium OTT apps for the validity period. This new two-day validity plan shows up in the MyPlans section on the subscriber's MyJio app as well.

The new free Jio Fiber Unlimited 2 days benefit pauses the use of your current billed plan for two days. It does not deduct any data consumed from your plan cap, and instead offers unlimited consumption till the validity of this new free plan lasts.

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In a separate text message, Jio Fiber notes ‘We believe you experienced some difficulties with Jio Fiber services a few days ago. In lieu of the same and as a small gesture from our side, we have credited your account with unlimited data for two days, at no cost.'

This is not the first time Jio has pushed out free benefits to its users without warning. Recently, it pushed out free 2GB high speed data to prepaid plan subscribers randomly. The high speed data has also been rolled out to select users and it comes with a validity of four days. Not all users are getting this data benefit and there's no clarity on how Jio chooses subscribers to release the freebies.

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