Internet Shut Down in Certain Areas of Delhi, Airtel and Vodafone Confirm

Multiple users have confirmed that the Internet shutdown has been imposed in localities such as Seelampur, ITO, and India Gate.

By Jagmeet Singh | Updated: 19 December 2019 12:53 IST

Internet Shut Down in Certain Areas of Delhi, Airtel and Vodafone Confirm

Airtel and Vodafone Idea have both confirmed that Internet has been shut down in parts of Delhi

Highlights

Airtel confirmed the shut down of Internet, voice, and SMS services
Vodafone also confirmed the outage in a series of tweets
Both telcos are pointing to government directives for the shutdown

Bharti Airtel has suspended voice, SMS, and data connectivity in certain parts of Delhi in the midst of ongoing protests over the amended Citizenship Act. Multiple users have reported the suspension on social media since Thursday morning. While responding to the users complaining on Twitter, the support account of Airtel confirmed that it had suspended its services in certain areas of the capital city as a result of a government order. Some Vodafone Idea users have also reported an Internet shutdown in some parts of Delhi NCR, and the telecom operator has also confirmed the move.

While Airtel hasn't yet revealed the list of areas where it has imposed the suspension, users on Twitter have reported that the services are inaccessible in localities such as Seelampur, ITO, and India Gate.

Hi! We're complying with instructions received from govt. authorities on suspending Voice, SMS and data in certain areas in Delhi. Once the suspension orders are lifted, our services will be fully up and running. We're sorry about the inconvenience. Thank you, Manisha https://t.co/2G23qpsqlP
— Bharti Airtel India (@Airtel_Presence) December 19, 2019

In addition to Airtel users, some Vodafone Idea users have also reported issues with its network in the capital. A series of Vodafone Idea tweets also confirms the shutdown, but the areas affected aren't detailed.

Hi! We would like to inform you that there is a planned outage scheduled as per government directive. This will rectified as soon we receive the next directive from the authority” We appreciate your patience and cooperation for the same - Priya
— Vodafone (@VodafoneIN) December 19, 2019

Hi! As per the directive received from the Government, Services are stopped at few locations (Jamia, Saheen bagh, Bawana, Seelampur, Jaffrabad, Mandi House and part of Walled city). As a result of this you will not be able to use services till 1pm at these locations - Tina
— Vodafone (@VodafoneIN) December 19, 2019

According to a report by MediaNama, Vodafone Idea has confirmed that an Internet shutdown has been placed in certain parts of the Delhi NCR region. We've reached out to Airtel, Vodafone Idea, and Jio to get clarity on the matter and will update this space when we hear back.

PTI reports that Reliance Jio services were also part of the shut down, which was ordered by the police. As per the order, services were suspended for locations including walled city areas of north and central districts, Mandi House, Seelampur, Jaffarbad, Mustafabad, Jamia Nagar, Shaheen Bagh and Bawana. "In view of the prevailing law and order situation, it is hereby directed that communication of all types i.e. voice, SMS and internet, be halted from 0900 hours to 1300 hours in Cell IDs/BTS (base transceiver stations) covering the following areas for 19-12-2019," said the order issued by Deputy Commissioner of Police, Special Cell, New Delhi, as quoted by PTI.

Meanwhile, Jio users are posting a message received by them from the telco, saying that "as per government instructions Internet services have been stopped in your area till further notice."

jio stops working too #IndiansAgainstCAA pic.twitter.com/rB9b226l2B
— arrey pls ignore karo mujhe 🌼🌺🌹🌸🌷🥀 (@themdavesaves) December 19, 2019

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Further reading: Internet shutdown, Airtel, Bharti Airtel, Vodafone Idea, Reliance Jio, Jio, Vodafone, CAA, Citizenship Act

Jagmeet Singh Email Jagmeet

Jagmeet Singh writes about consumer technology for Gadgets 360, out of New Delhi. Jagmeet is a principal correspondent for Gadgets 360, and has frequently written about apps, computer security, Internet services, and telecom developments. Jagmeet is available on Twitter at @JagmeetS13 or Email at jagmeets@ndtv.com. Please send in your leads and tips. More