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Jet Airways Launches #JetInstant for Flight Status Updates, More on Twitter

Jet Airways Launches #JetInstant for Flight Status Updates, More on Twitter

By NDTV Correspondent | Updated: 4 March 2015 18:25 IST

Jet Airways on Tuesday announced that the company is now starting a new hashtag service, #JetInstant, on micro-blogging site Twitter to provide fares and flight status information to users in real time.

To get started, users will first need to follow company's the official Twitter account @jetairways.

To get the flight status, users can direct message "@jetairways fltstatus ". For low fares details, tweet "@jetairways lofares . On both requests, Jet Airways will reply with a direct message (DM) to user on Twitter.

For example, to search for the lowest fare for a flight from Mumbai to Delhi on the March 4 with a return trip the next day, you can tweet: "@jetairways lofares BOM DEL 0403 0503".

For further assistance, users can tweet @jetairways #JetInstant and company will get in touch.

Commenting on the service, Cramer Ball, CEO, Jet Airways said, "Innovation has always been a key feature in Jet Airways' operating philosophy and #JetInstant is another pioneering customer driven initiative. By using digital and social media platforms, we will empower our guests with information that can help them plan their travel more efficiently and enhance their overall experience with Jet Airways."

Arvinder Gujral, Director, Business Development, Twitter India and SE Asia, said "Twitter always has and will continue to encourage innovation on our platform. This is a first for us in the field of aviation in India and we congratulate Jet Airways for their creative use of Twitter. As an organisation that prides itself on guest service, #JetInstant will allow Jet Airways to offer services with a personal touch and greater convenience."

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