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Facebook unveils a service to announce where users are

Facebook unveils a service to announce where users are

By Miguel Helft and Jenna Wortham, NYT News Service | Updated: 6 June 2012 13:36 IST

Highlights

Facebook introduced a long-anticipated service called Places on Wednesday that could help the company tap local and small-business advertisers and sharpen its competition with Google.

Facebook introduced a long-anticipated service called Places on Wednesday that could help the company tap local and small-business advertisers and sharpen its competition with Google.

Facebook's Places borrows heavily from location-based social networks like Foursquare and Gowalla, which allow users to check in at places and broadcast their location to friends. But those companies, as well as others like Yelp, said they saw Facebook's Places as a complement to their own services and as an opportunity to gain additional distribution.

Using Places on hand-held devices like the iPhone and other smartphones, users will be able to check in, for example, at a restaurant, bar or museum, alerting their friends on Facebook of their presence. They will then be able to see, using the service, any friends that are nearby, as well as other people who have checked in at the same location and have agreed to have their location broadcast widely.

Users will also be able to tag friends who are with them, and the service will suggest other nearby locations that users may be interested in. Check-ins will be broadcast in status updates that will appear in a variety of places, including the pages of a user's friends and the Places page for that location.

"This is not a service to broadcast your location at all times, but rather one to share where you are, who you are with, when you want to," said Michael Sharon, product manager for Places. "It lets you find friends that are nearby and help you discover nearby places."

People will be able to see Places pages on the Web and who has checked in. But for now, the ability to check in at a particular location will be available only on mobile phones.

Mr. Sharon said that Places was meant to get the 500 million existing users of Facebook to increase their usage of the social networking service.

Facebook's initiative heightens its competition with Google as they battle to emerge as the dominant Internet hub. With that comes more advertising dollars. Facebook's long-term goal with Places appears to be to capture the largely untapped advertising opportunity that local and small businesses offer.

In recent months, Google has also expanded its efforts to tap the market for small-business advertisers with a series of initiatives aimed at bringing more small businesses online and services that allow users to find those businesses quickly. Google is also planning to add social features to many of its services.

Analysts say both companies see the potential market for mobile advertising and search. For retailers, seeing where people check in offers a way for companies to see who their clients are and how they behave.

"Location gives marketers a great way to target customers," said Debra Williamson, an analyst with eMarketer. "The whole idea is to reach people at the point of decision before they have to clip a coupon or perform a search."

Mr. Sharon said Facebook did not have any new advertising products tied to Places for now.

Ray Valdes, an analyst with Gartner, said that Facebook's move mirrored the broader trend online to using location, particularly on mobile phones, to create new applications and services.

But Facebook will have to tread carefully regarding privacy concerns of its users, said Mr. Valdes.

Earlier this year, the company faced harsh scrutiny over revisions to its platform and privacy policy that encouraged members to make personal details more broadly accessible on the Internet. (Read:New Facebook location feature sparks privacy concerns)

Mr. Sharon said that Places would have a series of privacy controls intended to give users the power to decide with whom they would share check-ins. Users will, for instance, be able to remove themselves after they are tagged. There will also be special privacy controls to protect minors, he added.

Foursquare, a mobile social network based in New York, is one of the companies that joined Facebook for the release of Places at a news conference at Facebook's headquarters here. "We'll wait to see what the product looks like, play around with it and see if its something we want to integrate with," said Dennis Crowley, the chief executive of Foursquare.

Josh Williams, the chief executive of Gowalla, said he saw Facebook Places as "an opportunity for additional distribution of our service."

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