Home
Social networking
Social networking News
Commerce Ministry Launches 'Twitter Seva' for Grievances, Queries

Commerce Ministry Launches 'Twitter Seva' for Grievances, Queries

By Indo-Asian News Service | Updated: 22 April 2016 11:33 IST

The commerce and industry ministry on Thursday launched a 'Twitter Seva' to address queries and grievances on matters relating to the ministry.

"Through this Twitter Seva, queries on matters relating to Department of Commerce (DoC) and Department of Industrial Policy and Promotion (DIPP) will be answered," the ministry said in a statement.

The service was launched in New Delhi by union minister Nirmala Sitharaman.

"All officers have been sensitized to respond to the tweets within a short time frame," she said.

Anyone desirous of assistance from the ministry can use the hashtag #mociseva.

An institutionalized mechanism with a special Twitter cell has been created in the ministry manned by officers, who will monitor and direct all the tweets to the concerned officers.

Queries regarding SEZs, tea, coffee, rubber and spices boards will be addressed by the ministry while that on manufacturing policy, industrial corridors, investment promotion, Make in India, Startup India, Foreign Investment Promotion Board (FIPB), FDI, Intellectual Property Rights, patents, trade marks, copyrights, light engineering industry, cement and rubber industry will be addressed by DIPP, the statement said.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.