Brand New Product with Open Seal. Original manufacturer’s warranty. An unboxed product is a brand new product with its seal opened. It typically comes from manufacturers or sellers who have had to open the seal of the product and cannot sell it as the seal has been broken. It may also be a product that a customer had ordered but returned due to various reasons like wrong product delivery, minor box damage etc. It comes with the original box and accessories along with the original manufacturer warranty.
These products are generally seal opened products as the boxes are opened at the customs for checking. The product itself is quality tested, and is in perfect working condition. Most of the products have door step warranty whereas all products are covered under a minimum 2 months seller warranty.
Yes, all Unboxed and Imported mobiles are covered under either original manufacturer’s warranty or third party warranty. Please refer product detailed pages for warranty related details. Physical defects and Liquid damages done by the user after delivery of the product are not covered under return and warranty policy.
Customers can claim manufacturer’s warranty through authorised service centres with the same process of any brand new product.
For any third party warranty, customer can contact the third party warranty provider’s customer service network to claim warranty for the mobile. For any clarification, customer can contact Gadgets support.
Gadgets 360 follow the regular 7-day return policy for all mobiles under unboxed and imported categories.
For original manufacturer’s warranty, refund or replacement is subject to authorized service centre’s approval. For any third party warranty, customer can contact the third party warranty provider’s Toll Free number to register a complaint for refund or replacement.
Red Pixels Ventures Limited (herein after referred as “Red Pixels”) is only an intermediary performing a role of an online marketplace that is purely limited to website management and displaying the goods available from sellers along with exclusive offers for the buyers. Red Pixels does not hold any liability in the products sold and the sale is entirely a bipartite contract between the seller and end buyer. Red Pixels is not involved in management of the unboxing, quality control or refurbishment of any products listed under the Unboxed/refurbished/Imported category. Red Pixels does not endorse or accept any warranty or return or replacement responsibility for the products displayed under the Unboxed/refurbished/Imported category. Any warranty provided by the seller or third party should have direct dealing with the seller and Red Pixels does not hold responsibility of non-compliance of warranty by third party. Any transaction between the buyer and such third part would be entirely on buyer’s own risk. All products listed on the website under unboxed/imported /refurbished category shall be subject to the specific seller or brand or third party warranties or additional terms and conditions offered by the seller or any addendum signed between Red Pixels and the seller.