Samsung Galaxy A7 (2016)

Samsung Galaxy A7 (2016) User Review and Ratings

• Samsung A7 2016 - A bad product, not recommended
  Prashant Kapoor (May 5, 2016) on Gadgets 360
  I bought Samsung?s A7 2016 mobile in April'16 for Rs 32,500. From day 1 it was hanging, shutting down & heating. As it was under 7 days replacement guarantee, i returned it & got a new handset. The new handset also had problems of hanging & shutting down (though it was not getting heated). I took-it to service centre. The fellow there told that it seemed to be software problem & reloaded the software. However, since the problem persisted, i again took-it to service centre. As it was over the 7 days replacement warranty, they refused to replace the handset. Instead, they kept the phone for checking & doing the needful. They replaced the motherboard & gave back the phone. However, the phone was still hanging & shutting down. I again took-it to service centre. They again kept the phone with them for about 4-5 days for checking & returned saying that the phone does not seem to have any hardware issue & that the problem could be because i was transferring apps from the old phone (also a samsung phone, galaxy grand, 3 years old but still works great). So I was instructed not to transfer any app from the old mobile but to download them afresh. Accordingly, i have not transferred apps from the old mobile. However, phone is still hanging & shutting down. I have taken pics of the moment when the phone hanged & when it shutdown & watsapped it to the person at service centre. Its almost a month since I bought this model & ever since have been running to the service centre. Fellows at service centre don?t seem to have any idea of the problem & are just doing trial & error. Meanwhile I am suffering. Suffering for believing in the Samsung brand & buying their phone with specs, which are easily available in other brands for much less cost. Rather than having just 7 days replacement guarantee, if Samsung is confident of the quality of its products, it should offer at least 1 month replacement guarantee. Else it should offer to replace the phone if the problem cannot be pinpointed & if the customer I dissatisfied.
  Is this review helpful?

  (16) (2) Reply
• samsung a7
  Lokendra Singh Chouhan (Aug 18, 2016) on Gadgets 360 Recommends
  nice phone.
  Is this review helpful?

  (4) Reply
• So far it's Good
  Jhonny Sins (May 27, 2016) on Gadgets 360
  I bought Samsung Galaxy A7 on may 2015 ..& m satisfied wit it .. thoug wit the old version .. bt is far better than the current version!!
  Is this review helpful?

  (1) (4) Reply
• Five Stars
  Amazon Customer (Mar 19, 2016) on Amazon
  This is very good phone
  Is this review helpful?

  (2) Reply
• Five Stars
  KELVIN L. (Mar 16, 2016) on Amazon
  really fast working very nice smart and slim mobile
  Is this review helpful?

  (2) Reply