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Subha Laxmi Moharana (Oct 20, 2022)
on Gadgets 360 Recommends
This tv has an amazing picture quality.I would just like to say that samsung is the best brand for me. But I've a doubt , my elder brother told that if we won't connect additional speakers to our tv then the sound quality might get damaged gradually. Is this true ?
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Disappointed with Defective Samsung the frame TV
Chirag Kasliwal (Jun 18, 2023)
on Gadgets 360
I recently purchased a Samsung TV with high hopes of a great viewing experience, but unfortunately, my excitement quickly turned into disappointment. Within just 34 days of purchase, the TV started showing severe defects that significantly impacted its functionality.
There are prominent horizontal lines running across the screen, which greatly affect the viewing experience. Watching movies or even regular TV shows became an unpleasant experience due to this bad visual defect.
The picture quality is far from satisfactory and also audio experience is equally disappointing. The speakers produced very low sound, making dialogue unclear and music unpleasant to listen to.
Adding to my disappointment was the unresponsive customer support I encountered when trying to address these issues. Despite numerous attempts to reach out for assistance, the response was slow and lacking in helpful solutions.
I have reported this issue on 7th,June,2023 but still it?s in pending status.
It is disheartening to invest in a product from a reputed brand like Samsung and receive such substandard support when facing a defective unit.
As a consumer, I expected a reliable product that would provide an enjoyable entertainment experience. Unfortunately, this Samsung TV has not lived up to even the basic standards of quality. Given the high price point associated with Samsung products, this experience has left me questioning the value and reliability of the brand.
I strongly caution prospective buyers against purchasing this particular Samsung the Frame TV model, as it seems to suffer from severe quality control issues. I hope that Samsung takes notice of these concerns and takes appropriate steps to rectify the situation for affected customers.
Overall, my experience with this defective Samsung TV has been deeply disappointing. I am now left with an expensive, malfunctioning product and a lackluster customer support experience. It is regrettable that a brand known for its technological prowess has delivered such a subpar product and failed to provide adequate assistance.
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The best TV in compare to its rivals
Apurva Mishra (Oct 18, 2018)
on Amazon
Samsung UHD TV is the best with compare to its rival in this price. The build quality, picture quality, Uniformity gray, Black level of TV, native contrast and reflection handling are really great feature of this TV. It has extremely low input lag which is excellent for gamers but the response time is only decent so some blur is visible behind fast moving objects. This TV has an excellent black uniformity which is the best among UHD LED TVs, as a result, dark scenes in movies look great.HDCP2.2 enabled all 3 HDMI plus HDMI#3 has ARC which helps to send sound back to external AV receiver/audio system which can pass-through upto Dolby Digital+ 5.1 and can Bit Stream the audio of Amazon Prime Video Jack Ryan in 4K HDR and Dolby Atmos , sadly it doesn?t have the DTS sound system but all the contents are available in Dolby and DTS sound format. Over all a decent 4K TV compare to any other brand.Amazon ? You guys are my all time favorite, timely and neatly delivered and got extra one year of warranty also.
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Sujith (Oct 15, 2018)
on Amazon
Best
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Pradeep (May 14, 2019)
on Amazon
Good
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