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BIG name but a big let down in terms of durability and after sales service
Indrani Chaudhuri (May 6, 2019)
on Gadgets 360
"I bought my nokia 7 plus in july 2018. I was very happy with it till last month - awesome looks, great camera and offcourse a brand you trust.
Last month my happy journey with Nokia became bumpy. It started developing charging issues and wouldnt connect to my laptop for transfering files. I understand electronic gadgets can get spoilt, but NOKIA SUCKS IN ITS AFTER SALES SERVICE.
I gave the handset for repair to authorized service centre ON 2ND MAY MORNING, WAS TOLD THAT THEY ARE WAITING FOR THE SPARE PART. today is 6th may evening - and they are still waiting..When I called the customer care number today (6th May) I was told I will get my handset in 24-48 hours from today (that is 4 days after I gave it for repair)!!!
My question is _
In today's world Nokia expects its customers to wait for repair of a smartphone under warranty for almost 6 days!! Can we survive without a smart phone for 6 days??? Or do they want me to purchase another handset?
We trust a big brand like Nokia, they are aggressively selling newer handsets but fail to provide service or even spare parts for the models that they are still selling in stores!!! They should clearly mention - buy but don't expect prompt after sales service or buy at least 2 handsets if you buy a NOKIA coz if it gets spoilt we will take our sweet time to repair it.
Please dont buy NOKIA, a total let down.
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Nitesh Rikame (May 2, 2018)
on Gadgets 360 Recommends
best phone in this segment......best built in quality, great to operate and handle. The allegiance of Nokia design comes along.
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Perfect value for your money
Abhishek Paithankar (Jan 11, 2019)
on Gadgets 360 Recommends
Except hybrid sim slot not a single con, been using since August 18, no space to doubt the ability as its Nokia under HMD,monthly security updates and immediately got PIE updated
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Harsha Sadhu (Jul 25, 2018)
on Gadgets 360 Recommends
Pros:
-Android one, which gives you 2 updates and 3 years of support doesnt make your phone old after an year or so. You can use this hasslefree without update worries for more than 3 years.
-As a loyal Nexus user, I get the feel of pure android without bloadware
-Extraordinary built quality and gorilla screen
-Phone with Aspect ratio looks refreshed
- Very good battery back up for PUBG gamers ;)
-Quick charge with type C USB
-Worth for every rupee, though it is high compared to specs with similar phones
Cons:
-No FM
-Few may not be comfortable with Type C USB
-I am not sure really, but I doubt the paint of copper borders may peel of like that of Samsung phone
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Daniel Obuegbe (May 27, 2018)
on Gadgets 360 Recommends
This phone is evolutionary just like the legendary N-95. The only thing it doesn't have is the water resistant. However it is not supposed to considering that it was intended for the mid-range devices.
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