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Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating

Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating

By Ketan Pratap | Updated: 17 June 2015 15:07 IST

LG's latest 2015 flagship smartphone, the G4, has been noted by some users to be affected by an issue that makes the touchscreen unresponsive.

An XDA Developer forum thread with over 100 LG G4 users has listed the touchscreen issues like failing to register taps and swipes, which causes the display to act unresponsive when the user tries to interact with the handset. liamR, a senior member on XDA Developer forum, has even started a poll to collect what are the touchscreen issues G4 users are facing.

According to preliminary reports, LG G4 smartphones from Verizon and T-Mobile are said to be most affected. AT&T users however have been also reported that there have been touchscreen issues on the G4.

Notably, LG is aware about the touchscreen issue reported by some users; though it is as yet unable to identify the cause or even come out with a solution for the issue. LG told Android Police that it is "actively investigating" the issue.

A user named Valkyrie743 has also posted a video of this issue on the G4's Verizon model.

To recall, the LG G4 started its global rollout in April in Korea and promised that the handset will be available on approximately 180 carriers worldwide.

LG India recently confirmed the G4 smartphone launch on June 19. The company, ahead of the official launch, also revealed the pricing of the handset. The LG G4 was listed on the company's India site at an MRP of Rs. 51,500.

The LG G4 official India listing hinted that the South Korean might launch the Dual SIM (Dual LTE) variant of the flagship with model number H818N. The company however is not clear whether it would market and launch the G4 in India with the original name or with Dual SIM (Dual LTE) suffix.

LG G4

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Leather variant looks & feels premium
Great display
Superb camera

Bad
Poor real-world battery performance
Software feels bloated
Camera auto-focus can be a pain

Read detailed LG G4 review

Display 5.50-inch

Processor Qualcomm Snapdragon 808

Front Camera 8-megapixel

Rear Camera 16-megapixel

RAM 3GB

Storage 32GB

Battery Capacity 3000mAh

OS Android 5.1

Resolution 1440x2560 pixels

More LG mobiles LG mobiles price in India

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Further reading: LG, LG G4, LG Mobiles, Mobiles

Ketan Pratap

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Ketan Pratap is the editor at Gadgets 360 - with over 12 years of experience covering the technology domain. With a breadth and depth of knowledge in the field, he's done extensive work across news, features, reviews, and opinion pieces. But what's truly inspiring about Ketan is how he spends his free time. He's often found gazing at snow-capped mountains from over 20,000 feet while sitting on the hood of his car, taking in the breathtaking beauty of nature. His passion for the great ...More