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Several Pixel Phone Users Facing Backup Issues, Google Says Working on Fix

Several Pixel Phone Users Facing Backup Issues, Google Says Working on Fix

By Ketan Pratap | Updated: 21 April 2017 15:25 IST

Highlights

Pixel phone users having issues with backing up their data
Google looking into the issue
A new update with a fix likely to be released soon

There has been no end to issues faced by Pixel phone users' right from the beginning, and adding to that list is another one. Some Pixel phone users are complaining about an issue that is not letting them backup apps, photos and videos, and Google contacts among other data.

Several Pixel users took to the Pixel User Community to vent their frustration over the backup issue. One of the users wrote in a thread, "Apps, call history, device settings, and SMS are all stuck on waiting to backup. I have sync turned on and plugged in. Pixel is on 7.1.2." A Pixel Community Manager acknowledged the issue, and added that the team is working on a fix. "Hey All - I apologize for the lack of updates on this front. The team has been actively working on this issue, but I'll see if I can get a useful update for you all," the Pixel Community Manager wrote in the thread. We can expect Google to release an update that fixes the issue soon.

Pixel and Pixel XL phone users can manually check whether their devices are automatically backing up the data or just showing "Waiting to backup." You can check this via Settings > Backup & Reset > Backup. If you are one of the users affected by the issue, we recommend you to switch to any other method to backup your stuff.

Google Pixel phones, the first self-branded smartphones by the company, were well reviewed, but end users have reported a host of minor and major problems. Some of the previously reported issues include major freezing camera and interface issues, early battery shutdown issues, LTE connectivity issues, and issues with Android file transfer app for Mac.

Google Pixel

KEY SPECS
NEWS
Variants

Display 5.00-inch

Processor Qualcomm Snapdragon 821

Front Camera 8-megapixel

Rear Camera 12.3-megapixel

RAM 4GB

Storage 32GB

Battery Capacity 2770mAh

OS Android 7.1

Resolution 1080x1920 pixels

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Choose a variant

Google Pixel XL

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Brilliant low-light photography
Fast modern processor
Great battery life
Google Assistant with localisations for India

Bad
Not very stylish or eye-catching
Expensive
No storage expansion

Read detailed Google Pixel XL review

Display 5.50-inch

Processor Qualcomm Snapdragon 821

Front Camera 8-megapixel

Rear Camera 12.3-megapixel

RAM 4GB

Storage 32GB

Battery Capacity 3450mAh

OS Android 7.1

Resolution 1440x2560 pixels

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Choose a variant

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Further reading: Google, Pixel, Google Pixel, Android, Pixel XL

Ketan Pratap

Email Ketan

Ketan Pratap is the editor at Gadgets 360 - with over 12 years of experience covering the technology domain. With a breadth and depth of knowledge in the field, he's done extensive work across news, features, reviews, and opinion pieces. But what's truly inspiring about Ketan is how he spends his free time. He's often found gazing at snow-capped mountains from over 20,000 feet while sitting on the hood of his car, taking in the breathtaking beauty of nature. His passion for the great ...More