Samsung India Offers Free Display Replacement for Galaxy S21, Galaxy S22 Users Facing Green Line Issue: Report

Samsung India has been offering free display replacements for select Galaxy phones since last year.

Written by Nithya P Nair, Edited by Siddharth Suvarna | Updated: 22 April 2024 15:04 IST

Samsung India Offers Free Display Replacement for Galaxy S21, Galaxy S22 Users Facing Green Line Issue: Report

Photo Credit: Samsung

The green line issue has been around since last year

Highlights

People using older Samsung devices are experiencing green line issue
Affected users could be offered a free battery and kit replacement
The glitch affects the Galaxy S21 series and Galaxy S22 models

Samsung has reportedly announced screen replacement for select Galaxy phones in India that are facing a green line display issue. Under this free display replacement programme, the company will replace the displays on affected phones free of cost, as per a report. The issue seems to have majorly affected the Galaxy S22 and Galaxy S21 models with super AMOLED displays and caused a permanent vertical green line to appear on the screen.

Over the last week, several Galaxy S21 and Galaxy S22 users took to social medial to post about the display issue plaguing their devices. Several users reported that a thin vertical green line appeared on the display affecting its responsiveness and functionality. The green line display problem appears to affect older Galaxy S series phones with super AMOLED panels. To address the growing number of complaints, Samsung is now offering customers in India one-time free display replacement, reports SamMobile.

I'm from Bangladesh, I was using my S21 Ultra and suddenly I got this greenline while using. There's no physical damage and suddenly there was this green line. #Samsung #Samsunggalaxy #s21ultra #galaxys21ultra @Samsung @SamsungMobile @SamsungSupport pic.twitter.com/uin93GLrVZ
— Ratul Mojumder (@imdenigma) April 19, 2024

Samsung Galaxy S21 FE Green line Issue @SamsungIndia #s21fe #greenlineissue #Samsung pic.twitter.com/fwuzuHRmuR
— Vinay Bhat Karkala (@vinaykarkala) April 20, 2024

Samsung India has been providing free display replacements for select models since last year. This provision was already available for the Galaxy S20 series and Galaxy Note 20 series. Now, it has expanded the list of supported models to include the Galaxy S21, Galaxy S21+, Galaxy S21 Ultra, Galaxy S22, Galaxy S22+, and the Galaxy S22 Ultra. Users can book for an appointment for a replacement service at a Samsung Service Center until April 30. Affected users will be reportedly offered a free battery and kit replacement.

Additionally, Tarun Vats has posted WhatsApp chat screenshots with Samsung Support on X indicating that the company will offer a one-time free screen replacement to users with select phones that have a green line display fault, even if the warranty has expired. According to the tipster, the Galaxy S20 Series, Galaxy S21 series (excluding FE), and Galaxy S22 Ultra (SM-S908E) will be eligible for free display replacement.

This green line issue has been around since last year. While the exact reason for the issue remains uncertain, some users claim it could be a software glitch. Some other users are attributing the problem to potential hardware defects and intense usage.

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Samsung Galaxy S22

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Small and compact
Quality AMOLED display
Impressive performance
Good battery life
IP68 rated

Bad
Heats up easily with camera use
No bundled charger

Read detailed Samsung Galaxy S22 review

Display 6.10-inch

Processor Qualcomm Snapdragon 8 Gen 1

Rear Camera Unspecified

RAM 8GB

Storage 128GB, 256GB

Battery Capacity 3,700mAh

OS Android 12

More Samsung mobiles Samsung mobiles price in India

Samsung Galaxy S21

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Compact
Good performance
Capable cameras

Bad
Polycarbonate back
Average battery life
No bundled charger

Read detailed Samsung Galaxy S21 review

Display 6.20-inch

Processor Samsung Exynos 2100

Front Camera 10-megapixel

Rear Camera 12-megapixel + 12-megapixel + 64-megapixel

RAM 8GB

Storage 128GB, 256GB

Battery Capacity 4000mAh

OS Android 11

Resolution 1080x2400 pixels

More Samsung mobiles Samsung mobiles price in India

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Further reading: Samsung, Samsung Galaxy S22, Samsung Galaxy S21

Nithya P Nair

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Nithya P Nair is a journalist with more than five years of experience in digital journalism. She specialises in business and technology beats. A foodie at heart, Nithya loves exploring new places (read cuisines) and sneaking in Malayalam movie dialogues to spice up conversations. More