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Samsung India Confirms Galaxy Note 7 Units Bought Overseas are Eligible for Refund

Samsung India Confirms Galaxy Note 7 Units Bought Overseas are Eligible for Refund

By Ketan Pratap | Updated: 19 October 2016 11:05 IST

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Highlights

Galaxy Note 7 users who bought from overseas to get full refunds in India
Consumers can get the refunds by November 1
The refunds will be given basis of invoice of the device

Samsung India has confirmed that it will refund consumers who bought the Galaxy Note 7 smartphones outside the country. However, they will need to initiate the refund process before November 1.

"Consumers who have purchased Galaxy Note 7 from overseas are eligible for refund. They need to bring the invoice to the nearest service centre and get a refund basis the invoice value. The validity of the same is November 1 2016," said a Samsung India spokesperson in an emailed statement to Gadgets 360.

(Also see: Samsung Galaxy Note 7 Recall: The Name That Wasn't Meant to Be)

To recall, Samsung India announced the Galaxy Note 7 priced at Rs. 59,900 in August though the handset never went on sale in the country after reports of fire emerged in other countries. Customers who had pre-booked the Samsung Galaxy Note 7 were later offered a full refund and a chance to buy a Galaxy S7 or Galaxy S7 Edge, along with a bunch of freebies.

Samsung last week announced that it was suspending all production of its Galaxy Note 7 smartphone as the company was unable to fix the issue that was causing fires. The company has advised all Galaxy Note 7 users with either an original or replacement unit to power down and stop using the device immediately.

Samsung across various markets is allowing Galaxy Note 7 customers to apply for a full refund or to switch their units for other Samsung handsets.

Samsung is also helping Galaxy Note 7 customers get a refund or switch their phones at select airports after the handset was completely banned on flights by various airlines and aviation regulators including in India and the US.

Samsung Galaxy Note7

KEY SPECS
NEWS

Display 5.70-inch

Processor Samsung Exynos 8890

Front Camera 5-megapixel

Rear Camera 12-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 3500mAh

OS Android 6.0.1

Resolution 1440x2560 pixels

More Samsung mobiles Samsung mobiles price in India

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Further reading: Android, India, Mobiles, Samsung, Samsung Galaxy Note 7 Price, Samsung Galaxy Note 7 Price in India, Samsung Galaxy Note 7 Specifications, Samsung Galaxy Note7, Samsung India

Ketan Pratap

Email Ketan

Ketan Pratap is the Editor at Gadgets 360. His primary role - debugging the tech hype, benchmarking the future, and compiling it all into precise news, features or reviews. He has spent over 14 years calling out vaporware and identifying the best tech. He’s your guide for everything from chipsets to smart-home meltdowns. When his own batteries are low, he heads for the hills—literally. He’s someone who prefers a remote mountain pass, appreciating a 12,000-foot view that no VR ...More

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Samsung India Confirms Galaxy Note 7 Units Bought Overseas are Eligible for Refund

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