Home
Mobiles
Mobiles News
Samsung Galaxy S8 Facing Random Restart Issues, Some Users Report

Samsung Galaxy S8 Facing Random Restart Issues, Some Users Report

By Ketan Pratap | Updated: 1 May 2017 12:14 IST

Highlights

Samsung Galaxy S8, S8+ users receiving red tint display issue fix now
In the US, some users report random restart issue
Samsung yet to acknowledge the random restart issue in the new phones

There seems to be no end to early issues related to Samsung's latest Galaxy S8 and Galaxy S8+ smartphones. Some Samsung Galaxy S8 and Galaxy S8+ users in the US are reporting random restarts. Additionally the fix for the red tint display issue, which was widely reported by Samsung Galaxy S8 and Galaxy S8+ users, is now rolling out to more regions.

Several Galaxy S8 and Galaxy S8+ users took to the company's official forum and XDA Developers forum thread to report the issue. One of the users wrote, "I'm getting the same problem on my S8 standard. Randomly, the screen will have some artefacts appear (nearly always on the bottom) then it just restarts. Happens in safe mode too so it doesn't appear to be an app causing it. Phoned Samsung and they told me to send it back to the retailers and ask for a replacement."

Notably, the first issue was reported by a user who just took out the Samsung Galaxy S8, and was setting it up for the first time. The user wrote in the community forum, "So I picked up my Galaxy s8 and everything seems to be working well except the phone keeps restarting itself. I have had it for about 10 hours now and it has already restarted 7 times while I was using it. It happens when I'm using an app like the camera or Samsung Themes and it doesn't matter if the phone is charging or not. All of a sudden the app freezes, the screen shuts off, and a few seconds later it restarts. Is anyone having the same problem or know of any solutions?"

Samsung Galaxy S8+ users are reporting facing the random restart issue as well. One of the temporary fixes making the rounds in threads is to remove the microSD card from the device. Some Galaxy S8 users however claim that they never inserted a microSD card in their units. Unfortunately, Samsung is yet to officially acknowledge the issue.

In separate news, Samsung has started rolling out the fix for red tint display issue reported by Samsung Galaxy S8 and Galaxy S8+ users. Last week, the software patch fixing the bug that caused red tint issue was being rolled out to users in South Korea. The company, however, now seems to have expand the availability to more markets. According to Sammobile, Samsung Galaxy S8 users in Turkey and the UK are receiving the fix while Galaxy S8+ users in Germany and Turkey are receiving the same fix.

Samsung Galaxy S8

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Gorgeous looks and excellent construction quality
Brilliant displays
Phenomenal camera quality
Class-leading performance

Bad
No flat screen option
Nearly unusable fingerprint reader
Software stuffed with unnecessary features

Read detailed Samsung Galaxy S8 review

Display 5.80-inch

Processor Samsung Exynos 8895

Front Camera 8-megapixel

Rear Camera 12-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 3000mAh

OS Android 7.0

Resolution 1440x2960 pixels

More Samsung mobiles Samsung mobiles price in India

Samsung Galaxy S8+

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Gorgeous looks and excellent construction quality
Brilliant displays
Phenomenal camera quality
Class-leading performance

Bad
No flat screen option
Nearly unusable fingerprint reader
Software stuffed with unnecessary features

Read detailed Samsung Galaxy S8+ review

Display 6.20-inch

Processor Samsung Exynos 8895

Front Camera 8-megapixel

Rear Camera 12-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 3500mAh

OS Android 7.0

Resolution 1440x2960 pixels

More Samsung mobiles Samsung mobiles price in India

Choose a variant

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

Further reading: Samsung Galaxy S8 Plus Red Tint, Samsung Galaxy S8 Red Tint, Mobiles, Samsung Red Tint Fix Update, Samsung Galaxy S8, Samsung Galaxy S8 Plus, Android, Samsung

Ketan Pratap

Email Ketan

Ketan Pratap is the editor at Gadgets 360 - with over 12 years of experience covering the technology domain. With a breadth and depth of knowledge in the field, he's done extensive work across news, features, reviews, and opinion pieces. But what's truly inspiring about Ketan is how he spends his free time. He's often found gazing at snow-capped mountains from over 20,000 feet while sitting on the hood of his car, taking in the breathtaking beauty of nature. His passion for the great ...More