Home
Mobiles
Mobiles News
Samsung Galaxy S7, Galaxy S7 Edge Android Oreo Update Rollout Paused Due to Unexpected Reboots

Samsung Galaxy S7, Galaxy S7 Edge Android Oreo Update Rollout Paused Due to Unexpected Reboots

By Sumit Chakraborty | Updated: 17 May 2018 11:03 IST

Highlights

Samsung confirmed pause in update rollout for Galaxy S7, Galaxy S7 Edge
If you are experiencing reboots, you should visit a local Support Center
No information on when the Android Oreo rollout will resume

Samsung Galaxy S7 and Galaxy S7 Edge had started receiving their Android 8.0 Oreo updates a couple of weeks ago, but Samsung is now pausing the rollout as some users are experiencing random reboots. Earlier this month, some users in the UK had reported that the new Android version was available through a software update. The development came shortly after Samsung officially revealed the update schedule for both of its 2016 flagships in South Korea. But now, the company has issued an official statement and some instructions for those stuck with rebooting smartphones.

A bug has reportedly been hitting some Galaxy S7 and Galaxy S7 Edge units that causes the two handsets to randomly reboot. Due to that, Samsung has decided to press pause on the Android Oreo rollout, as noted by moderators on Samsung's forums, spotted by Android Police.

Samsung states, "Following a limited number of cases where Galaxy S7 devices have rebooted unexpectedly with the Android 8.0 Oreo, we have temporarily stopped the rollout of the update. We are investigating the issue internally to ensure that the impact to the affected devices is minimised and the rollout of the update can resume as quickly as possible."

If you have already received the Android Oreo update and are experiencing reboots, Samsung recommends a visit to a local Samsung Support Center. It appears that fixing the issue requires a Factory data reset so the team at the support center can restore your handset. In case you cannot visit a Support Center, a factory data reset via Recovery Mode has been recommended. And if none of these work, you can contact Samsung support to set up a repair, but all of your data stored on your smartphone will be lost.

As of now, there is no information on when the Android Oreo rollout will resume on the Galaxy S7 and Galaxy S7 Edge. However, when the Galaxy S8 and Galaxy S8+ were in this same situation, Samsung was able to get things back on track within a few days.

Samsung Galaxy S7

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Easy to hold and handle
Unbelievable processing power
Phenomenal camera
IP68 protection

Bad
Bloated software
Hybrid SIM/microSD slot

Read detailed Samsung Galaxy S7 review

Display 5.10-inch

Processor 1.6GHz octa-core

Front Camera 5-megapixel

Rear Camera 12-megapixel

RAM 4GB

Storage 32GB

Battery Capacity 3000mAh

OS Android 6.0

Resolution 1440x2560 pixels

More Samsung mobiles Samsung mobiles price in India

Samsung Galaxy S7 Edge

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Looks absolutely stunning
Record-breaking power
Incredible camera
IP68 protection

Bad
Slightly unweildy
Hybrid SIM/microSD slot
Bloated software

Read detailed Samsung Galaxy S7 Edge review

Display 5.50-inch

Processor octa-core

Front Camera 5-megapixel

Rear Camera 12-megapixel

RAM 4GB

Storage 32GB

Battery Capacity 3600mAh

OS Android 6.0

Resolution 1440x2560 pixels

More Samsung mobiles Samsung mobiles price in India

Choose a variant

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.