Home
Mobiles
Mobiles News
Samsung Galaxy Note 8 Battery Doesn't Charge After Reaching 0 Percent, Some Users Claim

Samsung Galaxy Note 8 Battery Doesn't Charge After Reaching 0 Percent, Some Users Claim

By Jagmeet Singh | Updated: 28 December 2017 14:53 IST

Highlights

The reported issue makes Samsung Galaxy Note 8 unresponsive
Multiple users complained on Samsung Community Forums
Samsung acknowledges the problem

Several users have reported they aren't able to charge their Samsung Galaxy Note 8 units once their battery reaches zero percent charge. The South Korean giant has acknowledged the issue and can be expected to provide warranty replacements. Last year, Samsung was in the headlines for a battery-related fire hazard on the Galaxy Note 7. The company even recalled that Galaxy Note model after reports of its explosions being surfaced worldwide.

Reports of unresponsive Galaxy Note 8 have emerged on Samsung's Community Forums. The affected users claimed that their Galaxy Note 8 units don't accept a charge after their battery drains completely. In most of the reported cases, the Galaxy Note 8 becomes completely unresponsive and its LED notification light doesn't show any signs of charging when even connected to the original charger. Some of the users attempted to turn on their devices by booting into the Recovery menu by holding down the Volume Up, Home/Bixby, and Power keys simultaneously but weren't successful.

Folks at PiunikaWeb have spotted that the issue doesn't seem to be carrier specific as users on networks such as Sprint, T-Mobile, and Verizon have reported similar cases. A Samsung moderator with the handle 'SamsungMel' on its US Community Forums explicitly acknowledged the issue and said,"This particular problem with the Note 8 not turning on is definitely something that we want to get addressed immediately." The company is providing repairs and exchange services for the handsets still under warranty.

It is unclear whether the issue with the Samsung Galaxy Note 8 is caused by a software bug. Also, the company hasn't announced any official recall - just as in the case of the Galaxy Note 7 - to resolve the issue by tweaking the hardware.

Samsung Galaxy Note 8

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent buildquality, design and display
Useful stylus
Very good cameras
Speedy performance

Bad
Slightly heavy
Battery life could be better

Read detailed Samsung Galaxy Note 8 review

Display 6.30-inch

Processor Samsung Exynos 8895

Front Camera 8-megapixel

Rear Camera 12-megapixel + 12-megapixel

RAM 6GB

Storage 64GB

Battery Capacity 3300mAh

OS Android 7.1.1

Resolution 1440x2960 pixels

More Samsung mobiles Samsung mobiles price in India

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.