Home
Mobiles
Mobiles News
Samsung Australia Fined $9.7 Million By Regulators Over False Water Resistance Claims on Some Phones

Samsung Australia Fined $9.7 Million By Regulators Over False Water-Resistance Claims on Some Phones

Samsung Australia admitted to misleading buyers of some of its 'Galaxy' phones about the water-resistance level, says ACCC.

By Reuters | Updated: 23 June 2022 10:20 IST

Samsung Australia Fined $9.7 Million By Regulators Over False Water-Resistance Claims on Some Phones

Photo Credit: Reuters

Samsung was first sued by the ACCC in July 2019

Highlights

Samsung's ads claimed that Galaxy phones could be used in pools, seawater
Users complained that phones didn't function correctly, stopped working
Samsung's misleading ads reportedly influenced buyers

Australia's competition regulator said on Thursday a court has ordered the local unit of Samsung Electronics to pay a penalty of AUD 14 million (roughly Rs. 76 crore) over misleading claims about a water-resistance feature in some of its smartphones.

Samsung Australia admitted to misleading buyers of some of its 'Galaxy' phones about the water-resistance level, the Australian Competition & Consumer Commission (ACCC) said. The regulator first sued the company in July 2019.

The regulator said that between March 2016 and October 2018, the company ran in-store and social media advertisements that claimed the phones could be used in pools or seawater.

Samsung Wins Patent for a Tri-Fold Smartphone With Specialised Barrier Layer for Improved Durability

The ACCC, however, received hundreds of complaints from users saying the smartphones did not function properly or even stopped working entirely after being exposed to water.

The claims "promoted an important selling point for these Galaxy phones. Many consumers who purchased a Galaxy phone may have been exposed to the misleading ads before they made their decision to purchase a new phone," said ACCC Chair Gina Cass-Gottlieb.

Samsung did not immediately respond to a Reuters request for comment.

Samsung Galaxy Z Fold 4 to Come With a Wider Display: Report

© Thomson Reuters 2022

Do Samsung's Galaxy S22 and Tab S8 series have any Android competition? We discuss this on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

Affiliate links may be automatically generated - see our ethics statement for details.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.