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Redmi Note 5 Pro Users Report Low Volume Issue, Xiaomi Releases Fix With MIUI 9.2.5.0 OTA Update

Redmi Note 5 Pro Users Report Low Volume Issue, Xiaomi Releases Fix With MIUI 9.2.5.0 OTA Update

By Jagmeet Singh | Updated: 7 March 2018 14:19 IST

The headphone issue comes soon after Xiaomi Redmi Note 5 received the Face Unlock feature

Highlights

Some users reported low volume issue on Xiaomi Redmi Note 5 Pro
It occurs when using headphones
Xiaomi has released MIUI 9.2.5.0 OTA update to fix the issue

Some Xiaomi Redmi Note 5 Pro users have complained about an issue that reduces the volume output, specifically when using a headset. The affected Redmi Note 5 Pro users reported the problem on the Mi Community forums. Xiaomi has addressed it by releasing an MIUI 9.2.5.0 OTA (over-the-air) update that is already rolling out for all the Redmi Note 5 Pro users. The new issue notably emerges days after the release of a Face Unlock feature for the handset. The issue, which has impacted some users - as per the posts on Mi Community, drops the volume output when using headphones. However, it doesn't apparently affect the volume output from the loudspeaker.

In a statement to Gadgets 360, a Xiaomi spokesperson said, "We received feedback from Redmi Note 5 Pro users about the audio output via the 3.5mm jack. We have addressed the issue and users are already starting to see an OTA (MIUI v9.2.5.0) update which fixes the issue." You can check the availability of the new update by going to the Settings > System updates option or by using the Updater app.

Xiaomi's quick response to the Redmi Note 5 Pro volume issue shows how the Chinese company wants to continue making the competition tougher for other smartphone vendors. Last month, the company released MIUI 9.2.4 OTA update to bring its Face Unlock feature on the Redmi Note 5 Pro. The dual-SIM smartphone was launched in India with a starting price of Rs. 13,999. It has a 5.99-inch full-HD (1080x2160 pixels) display, octa-core Snapdragon 636 SoC, 4GB and 6GB RAM options, dual rear camera setup, and a 4000mAh battery.

Can Xiaomi shake up the TV market in India? We discussed that on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

Redmi Note 5 Pro

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Bright and vivid display
Good build quality
Competent cameras
Great value

Bad
Fast charger not bundled
Lacks USB Type-C
Preinstalled bloatware

Read detailed Xiaomi Redmi Note 5 Pro review

Display 5.99-inch

Processor Qualcomm Snapdragon 636

Front Camera 20-megapixel

Rear Camera 12-megapixel + 5-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 4000mAh

OS Android 7.1.1

Resolution 1080x2160 pixels

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