Redmi Note 10 Series Users Complain of Touchscreen Issues, Screen Flickering

Most users are facing problems while typing on their Redmi Note 10 series units.

By Tasneem Akolawala | Updated: 10 April 2021 11:15 IST

Redmi Note 10 Series Users Complain of Touchscreen Issues, Screen Flickering

Redmi Note 10 Pro users complain of screen flickering at 120Hz refresh rate

Highlights

Redmi Note 10 series price in India starts at Rs. 11,999
Some Redmi Note 10 users claim performance is very slow
One user claimed issues persisted even in replaced unit

Redmi Note 10 series buyers are complaining online about a number of issues with their smartphones. The smartphone series was launched in India just last month and the range includes three phones — Redmi Note 10 Pro Max, Redmi Note 10 Pro, and Redmi Note 10. Early adopters are now reporting of touchscreen issues, slowing of handsets, and occasional screen flickering. These issues are reportedly cropping up in all three models. Redmi India has acknowledged the issues but said that less than 0.001 percent of users were affected, adding that it was working on a solution. The Redmi Note 10 range is priced in India starting at Rs 11,999.

Buyers of the Redmi Note 10 range have been tweeting to complain about several issues with their handsets. Several Redmi Note 10 Pro and Redmi Note 10 users have complained about issues with their phone's touch response, while others have claimed that their handsets become unresponsive sporadically. While most users were facing problems while typing on their units, one user also complained that his Redmi Note 10 had become very slow.

A user who claims to have got his unit replaced after repeated problems said that the new unit also had the same touch issues. He said that when the service centre was alerted about the repeated issue, he was told to wait for one-two months for a software fix.

[Sponsored] Samsung Galaxy S24: The Ultimate Camera Phone With Smarter On-Device AI

@MiIndiaSupport @MiIndiaFC pic.twitter.com/wY1Uyu8Deg
— Adv. Tarun sharma (@AdvTarun93) April 6, 2021

Acknowledging the issues, a Mi India spokesperson told Gadgets 360 that the company was looking into the matter on top priority.

“We are aware of the issues that a few users are facing on Redmi Note 10 Pro. These issues have been reported by less than 0.001 percent of (Redmi) Note 10 series user base. We are working to find a solution at the earliest," the company said in a statement. "As a committed brand, our endeavor is to continue delivering on our consumer expectations."

Redmi Note 10 vs Note 10 Pro vs Note 10 Pro Max: What’s the Difference?

Apart from the touch issues, some Redmi Note 10 Pro users are also reporting a screen flickering issue in their handsets. One user said that it is more prominent when the refresh rate is set to 120Hz, while the flickering stops when set to 60Hz. Another user claimed that the issue was more prevalent in dark mode.

"Our devices go through rigorous tests with a 10-point quality check, to ensure that we meet the highest quality standards. We are looking into the matter on top priority and regret the inconvenience caused to our consumers,” the spokesperson added. The company has also reached out to users on Twitter asking them to post their complaints via DMs.

Has the Redmi Note 10 Series raised the bar in the budget phone market in India? We discussed this on Orbital, the Gadgets 360 podcast. Orbital is available on Apple Podcasts, Google Podcasts, Spotify, and wherever you get your podcasts.

Redmi Note 10 Review: A Value Workhorse for 2021

Affiliate links may be automatically generated - see our ethics statement for details.

Redmi Note 10

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Relatively slim and light
Good battery life
Good display and speakers
Decent daytime camera performance

Bad
Spammy software at launch time
Average overall camera performance

Read detailed Xiaomi Redmi Note 10 review

Display 6.43-inch

Processor Qualcomm Snapdragon 678

Front Camera 13-megapixel

Rear Camera 48-megapixel + 8-megapixel + 2-megapixel + 2-megapixel

RAM 4GB, 6GB, 8GB

Storage 64GB, 128GB, 256GB

Battery Capacity 5000mAh

OS Android 11

Resolution 1080x2400 pixels

More Xiaomi mobiles Xiaomi mobiles price in India

Redmi Note 10 Pro

KEY SPECS
NEWS

Display 6.67-inch

Processor Qualcomm Snapdragon 732G

Front Camera 16-megapixel

Rear Camera 64-megapixel + 8-megapixel + 5-megapixel + 2-megapixel

RAM 6GB, 8GB

Storage 64GB, 128GB

Battery Capacity 5050mAh

OS Android 11

More Xiaomi mobiles Xiaomi mobiles price in India

Redmi Note 10 Pro Max

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent display
Great macro camera
Attractive design, IP53 rating
Good overall performance
Fast charging

Bad
Average low-light camera performance
Spammy software at launch time
Redmi Note 10 Pro is nearly identical and priced lower

Read detailed Xiaomi Redmi Note 10 Pro Max review

Display 6.67-inch

Processor Qualcomm Snapdragon 732G

Front Camera 16-megapixel

Rear Camera 108-megapixel + 8-megapixel + 5-megapixel + 2-megapixel

RAM 6GB, 8GB

Storage 64GB, 128GB

Battery Capacity 5020mAh

OS Android 11

Resolution 1080x2400 pixels

More Xiaomi mobiles Xiaomi mobiles price in India

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.