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Realme XT Allegedly Explodes, Company Assures to Address User Concerns

Realme XT Allegedly Explodes, Company Assures to Address User Concerns

A couple of images of the Realme XT handset with severe burn damages has been posted on Twitter.

By Jagmeet Singh | Updated: 30 December 2021 13:09 IST

Realme XT Allegedly Explodes, Company Assures to Address User Concerns

Photo Credit: Twitter/ Sandip Kundu

Realme XT allegedly exploded on Tuesday evening

Highlights

Realme XT alleged blast case has been reported on Twitter
The phone seems to have been burnt from front and back
Realme XT exploded in another incident last year

Realme XT has allegedly exploded in a fresh incident which has been reported on the social media. The phone appears to be completely damaged due to the blast which is said to have taken place earlier this week. Realme has issued a response on the matter and assured to address the concerns of the affected user. Last year, another Realme XT had reportedly exploded in just hours after its purchase. The company in that case blamed “external force” as the reason for the blast.

Twitter user Sandip Kundu posted a couple of images of the Realme XT handset with severe burn damages. The user alleged that the phone, which belonged to his friend, exploded on Tuesday evening. He tagged Realme Vice President Madhav Sheth in his tweet to bring the issue into notice.

The official Realme India Support account on Twitter had initially apologised on the matter and asked Kundu to share the contact details of the affected user. Few hours later, the company responded through the same support handle and said that it asked the user to visit the nearest authorised service centre. It also promised to resolve the concern once the user visits the service centre with the damaged phone.

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Exact details on how the explosion took place are yet to be revealed. It is also unclear whether the impacted phone was in warranty.

Gadgets 360 has reached out to Realme for a comment on the matter and will update this report when the company responds.

As mentioned, a similar explosion of Realme XT was reported last year. The user in that particular case reached out to the company's service centre with the pictures of the burnt phone, though the company claimed that the issue emerged due to applying external force on the device.

Realme XT was launched in India in September 2019. It is still available for purchase through Realme.com as well as other retail channels in the country in three distinct configurations. The phone is powered by the Snapdragon 712 SoC and features quad rear cameras as well as a 6.4-inch Super AMOLED display.

Realme India CEO Madhav Sheth joins Orbital, the Gadgets 360 podcast for an exclusive wide-ranging interview, as he talks about the 5G push, Make in India, Realme GT series and Book Slim, and how stores can improve their standing. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

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Realme XT

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Premium looks, good build
Good set of cameras
Strong overall performance
Good battery life, quick charging

Bad
Camera app lacks some basic features

Read detailed Realme XT review

Display 6.40-inch

Processor Qualcomm Snapdragon 712

Front Camera 16-megapixel

Rear Camera 64-megapixel + 8-megapixel + 2-megapixel + 2-megapixel

RAM 8GB

Storage 128GB

Battery Capacity 4000mAh

OS Android 9 Pie

Resolution 1080x2340 pixels

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