OnePlus Nord 2 5G Allegedly Explodes in Delhi-Based Advocate’s Gown, Company Responds

OnePlus Nord 2 5G allegedly started to smoke before exploding in the advocate’s chamber.

By Jagmeet Singh | Updated: 10 September 2021 16:50 IST

OnePlus Nord 2 5G Allegedly Explodes in Delhi-Based Advocate’s Gown, Company Responds

Photo Credit: Twitter/ @Adv_Gulati1

OnePlus Nord 2 5G was launched in India in July

Highlights

OnePlus Nord 2 5G explosion was reported in New Delhi
The advocate is in process of suing OnePlus for the incident
OnePlus said the user refused to help “perform a proper diagnosis”

A OnePlus Nord 2 5G handset allegedly exploded in the gown of a Delhi-based advocate. The incident took place on Wednesday in one of the chambers of a court in New Delhi. The affected user shared details of the incident on Twitter and is in process to sue OnePlus. It is notably the second case where OnePlus Nord 2 5G has been alleged to have caught fire. The OnePlus phone was launched in July and the first instance of its explosion was reported online just last month.

Advocate Gaurav Gulati was sitting in his chamber on Wednesday morning when he started feeling heat coming from his gown's pocket. He told Gadgets 360 that shortly after sensing heat on his lower body, he took out the OnePlus Nord 2 5G handset he had in his pocket and saw smoke coming out of it.

“I immediately threw the gown and once my colleagues and I went close to the phone, it exploded. The entire chamber was filled with smoke after that,” he said during a telephonic conversation.

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The OnePlus Nord 2 5G unit in question was purchased on August 23, as per the screenshots posted by the affected user on Twitter. He told Gadgets 360 he had started using the phone just a couple of days before the blast happened.

“I didn't even transfer the data from my old phone,” he said.

#Blast & #Fire in my brand new #oneplusnord25g.@OnePlus_IN Today morning while i was in my office ( Court Chamber) @OnePlusNord2_ @oneplus @OnePlus_USA pic.twitter.com/TwNKNmnhzo
— GAURAV GULATI (@Adv_Gulati1) September 8, 2021

The user also mentioned that the OnePlus Nord 2 5G “was not in use or on charging” when the heat started to emerge.

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“I am still in trauma and not able to come out of it,” he said.

Gulati told Gadgets 360 that he was in process of filing a first information report (FIR) against OnePlus Managing Director and Amazon executives for the explosion that resulted in burn injuries near his stomach. He said that he had immediately called the police after the event and went for a medical examination to proceed for an official complaint against the manufacturer and seller.

“It's like you are carrying a bomb after spending Rs. 30,000–35,000,” he stated.

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Gulati took to Twitter just hours after the explosion to inform the public. MySmartPrice initially reported about the incident.

In a statement to Gadgets 360, OnePlus said that the user refused to help “perform a proper diagnosis” after multiple attempts were made following the incident was reported on Twitter.

“A few days ago, an individual notified us about an alleged blast case for the OnePlus Nord 2 on Twitter, and our team immediately reached out to this individual to verify the legitimacy of the claim,” the company said in a prepared statement. “We take every claim such as this very seriously out of concern for user safety. However, despite multiple attempts to analyse the device, including a visit to the premises yesterday to examine it in the individual's presence, he has so far denied us the opportunity to perform a proper diagnosis. Under such circumstances, it is impossible for us to verify the legitimacy of this claim or address this individual's demands for compensation.”

Gulati told Gadgets 360 that he had refused to give the phone unit to the OnePlus team that visited his premises as he found it to be insensitive and believed that the team could tamper with the evidence of malfunctioning on the phone.

“Instead of being serious about the issue, the team that came to my place was telling me that the phone must have delivered a smooth experience,” he said.

Last month, a user in Bengaluru had reported a similar explosion issue with the OnePlus Nord 2. The company in that case had said that the results indicated that the damage to this device was caused by an isolated incident involving external factors and not due to any manufacturing or product issue.

OnePlus Nord 2 5G was launched in July with a starting price of Rs. 27,999. The phone carries a custom-designed MediaTek Dimensity 1200-AI SoC as well as a 4,500mAh dual-cell battery with support for Warp Charge 65.

Is OnePlus cannibalising itself with the Nord 2 5G? We discussed this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Apple Podcasts, Google Podcasts, Spotify, Amazon Music and wherever you get your podcasts.

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OnePlus Nord 2

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
5G-ready, powerful SoC
Good camera performance
65W fast charging
Promised software support

Bad
No IP rating
Competition has 120Hz refresh rate displays

Read detailed OnePlus Nord 2 review

Display 6.43-inch

Processor MediaTek Dimensity 1200

Front Camera 32-megapixel

Rear Camera 50-megapixel + 8-megapixel + 2-megapixel

RAM 6GB, 8GB, 12GB

Storage 128GB, 256GB

Battery Capacity 4500mAh

OS Android 11

Resolution 1080x2400 pixels

More OnePlus mobiles OnePlus mobiles price in India

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