OnePlus India Offers Free Screen Upgrade for Certain Models to Prevent Green Line Screen Defect: Report

OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R seem to be covered under the programme.

Written by Nithya P Nair, Edited by Manas Mitul | Updated: 30 July 2024 19:38 IST

OnePlus India Offers Free Screen Upgrade for Certain Models to Prevent Green Line Screen Defect: Report

OnePlus last year announced a discount voucher for OnePlus 8 Pro owners with a green line fault

Highlights

The initiative is available in the Indian market right now
OnePlus last year officially acknowledged the infamous green line issue
The new initiative primarily focuses on OnePlus 8 Pro

OnePlus announced a lifetime display warranty for users who suffered from the green line issues with its smartphone displays last year. Now, the Chinese tech brand appears to be offering a free screen upgrade programme for certain handset models in India to remedy the green line screen defect that has plagued AMOLED panels in recent years. This initiative is part of OnePlus's Red Cable Club loyalty programme and it is looking to cover a few old OnePlus phones like the OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R.

An eagle-eyed X user Starcommander (@Starcommander10) spotted a new benefit in OnePlus's Red Cable Club loyalty programme. The screenshot shared by the user shows that OnePlus is providing a Lifetime Free Screen Upgrade offer as part of this membership programme. As per this offer, OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R users are eligible for a "free screen upgrade" and free phone cleanup and maintenance service at OnePlus service centres in India.

The screenshot notes that OnePlus handsets that are free from any external damage are eligible for this free service. They shouldn't have been “disassembled privately.”

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OnePlus Free Screen Diagnostics and Service Initiative

Additionally, a report by Android Authority shared insights about OnePlus's free screen upgrade. The brand is reportedly bringing a free Screen Diagnostics and Service Initiative that includes three tiers of services. The first Comprehensive Diagnostics involves inspection of the screen's performance and reliability. The second Screen Upgrades and Replacements service offers eligible users a “new, advanced display panel” that improves display performance and lastly, the Deep Cleaning Service to ensure it operates optimally.

OnePlus reportedly confirmed that this initiative is primarily focusing on the OnePlus 8 Pro. It will extend the initiative to some older models subject to screen availability. "Devices with human-caused damages, such as drops or liquid intrusion, are not eligible for this free upgrade and should be repaired through our standard after-sales service," the report quotes OnePlus as saying.

This exclusive free screen upgrade from OnePlus is reportedly limited to Indian users now. OnePlus is said to be considering the possibility of extending similar benefits to other regions like the US.

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To recall, OnePlus last year officially acknowledged the infamous green line issue and announced a lifetime warranty programme for its affected smartphones. Under this programme, the company will replace the displays on affected phones free of cost. On select OnePlus 8 and OnePlus 9 series devices, the brand provided a voucher to upgrade to a new OnePlus device.

OnePlus 9R

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Looks good
Vivid 120Hz display
65W fast charging
Good overall performance

Bad
No IP rating
Low-light camera performance could be better
Gets a bit warm when stressed

Read detailed OnePlus 9R review

Display 6.55-inch

Processor Qualcomm Snapdragon 870

Front Camera 16-megapixel

Rear Camera 48-megapixel + 16-megapixel + 5-megapixel + 2-megapixel

RAM 8GB, 12GB

Storage 128GB, 256GB

Battery Capacity 4500mAh

OS Android 11

Resolution 1080x2400 pixels

More OnePlus mobiles OnePlus mobiles price in India

OnePlus 9

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Good ergonomics
Competent ultra-wide camera
Vivid 120Hz display
Speedy overall performance

Bad
Lacks IP rating, wireless charging
Average selfie camera
No OIS for main camera
Plastic frame instead of metal

Read detailed OnePlus 9 review

Display 6.55-inch

Processor Qualcomm Snapdragon 888

Front Camera 16-megapixel

Rear Camera 48-megapixel + 50-megapixel + 2-megapixel

RAM 8GB, 12GB

Storage 128GB, 256GB

Battery Capacity 4500mAh

OS Android 11

Resolution 1080x2400 pixels

More OnePlus mobiles OnePlus mobiles price in India

OnePlus 8T

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent build quality, design
120Hz, AMOLED display
Very good overall performance
Very fast charging
Decent cameras

Bad
Still no IP rating, wireless charging
Average low-light video performance
A bit chunky

Read detailed OnePlus 8T review

Display 6.55-inch

Front Camera 16-megapixel

Rear Camera 48-megapixel + 16-megapixel + 5-megapixel + 2-megapixel

RAM 12GB

Storage 256GB

Battery Capacity 4500mAh

OS Android 11

Resolution 1080x2400 pixels

More OnePlus mobiles OnePlus mobiles price in India

OnePlus 8 Pro

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent build quality, IP68 rating
Bright, fluid display
Very good rear cameras
Solid overall performance
Great battery life
Fast wireless charging

Bad
Selfie camera could be better
Excessive rear camera bulge

Read detailed OnePlus 8 Pro review

Display 6.78-inch

Processor Qualcomm Snapdragon 865

Front Camera 16-megapixel

Rear Camera 48-megapixel + 8-megapixel + 48-megapixel + 5-megapixel

RAM 8GB

Storage 128GB

Battery Capacity 4510mAh

OS Android 10

Resolution 1440x3168 pixels

More OnePlus mobiles OnePlus mobiles price in India

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Further reading: OnePlus 8 Pro, OnePlus 8T, OnePlus 9, OnePlus 9R, OnePlus, OnePlus Green Line Issue

Nithya P Nair

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Nithya P Nair is a journalist with more than five years of experience in digital journalism. She specialises in business and technology beats. A foodie at heart, Nithya loves exploring new places (read cuisines) and sneaking in Malayalam movie dialogues to spice up conversations. More