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OnePlus 5 Users Complain of 'Jelly Effect' When Scrolling; OnePlus Says It’s Aware of the Issue

OnePlus 5 Users Complain of 'Jelly Effect' When Scrolling; OnePlus Says It’s Aware of the Issue

By Tasneem Akolawala | Updated: 29 June 2017 17:30 IST

Highlights

OnePlus 5 early adopters are reporting a scrolling issue
This issue is specially seen while slowly scrolling webpages or Twitter
OnePlus has confirmed that it is aware of the issue

OnePlus 5 was launched just a week ago, and early adopters have already started pointing out issues with the smartphone, specifically with the camera and Wi-Fi. Now, some OnePlus 5 users report that the smartphone goes through some sort of a ‘jelly effect’ while scrolling the Web. Users report that while scrolling through webpages or their Twitter feed, content takes a while to catch up to the rest of the scrolled feed creating a sort of stretchy situation while scrolling. OnePlus has also confirmed that it is aware of the issue.

The OnePlus 5 jelly issue might not be noticed at first, but many users have eventually confirmed it. You may not notice it when you scroll too fast, but scrolling slowly makes the text bunch up together and even stretch creating a jelly effect. Users are now internally calling it the ‘jelly scrolling effect’ on the OnePlus Community page, as part of the screen takes a longer while to refresh than the other.

XDA Developers was the first to report about it, and when they contacted OnePlus about it, the company confirmed that it is aware about the issue. However, there is no information on what is causing the issue or what the possible solution is.

Theories have been thrown around, and one user claims that he noticed that the Vertical Sync (VSYNC) was constantly being toggled on/off, and it could be the possible cause. Other users claim that the issue arises because the OnePlus 5 display has been mounted upside down. However, this could mostly be just a software bug that can be easily fixed with a software update. Knowing OnePlus, it will throw clarity when it’s sure of what is causing the issue.

Earlier, some users even reported of a Wi-Fi issue that doesn’t give the OnePlus 5 access to Internet even though the Wi-Fi seems to be connected. OnePlus promptly released a fix for the issue, along with other bugs and fixes a few days ago.

OnePlus 5

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Ergonomic and light
Good primary camera
Very good system and app performance
Fast charging works very well
Handy software features

Bad
Uninspiring design
Weak sunlight legibility
Dual camera setup feels half-baked
No stabilisation at 4K

Read detailed OnePlus 5 review

Display 5.50-inch

Processor Qualcomm Snapdragon 835

Front Camera 16-megapixel

Rear Camera 16-megapixel

RAM 6GB

Storage 64GB

Battery Capacity 3300mAh

OS Android 7.1.1

Resolution 1080x1920 pixels

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