Motorola Edge+ Facing Display Issues, Some Users Complain

Motorola released an update to fix one of the reported issues, though not all users have apparently been addressed so far.

By Jagmeet Singh | Updated: 17 June 2020 11:17 IST

Motorola Edge+ Facing Display Issues, Some Users Complain

Photo Credit: Droid Life/ Lenovo Forums

Motorola Edge+ seems to have some serious display issues that are already in notice of the company

Highlights

Motorola Edge+ is found to have a smudging problem
Some users have also reported that its display discolours
Motorola Edge+ was launched in India last month

Motorola Edge+ has a couple of display issues, as per user reports. While one issue brings smudges to the display, the other one seems to discolour the display and adds a green colour effect. Several users have reported the issue on the Lenovo Forums alongside sharing some images to highlight the problems they're facing with the Motorola Edge+. Lenovo-owned Motorola also seeded an update last week specifically to fix the smudging issue. However, some users have pointed out that despite the new update, they're still facing the problem.

“My very new Edge Plus has just started having these purple spots creep onto the screen if it's on for a long period of time,” one of the early affected users reported on the Lenovo Forums late last month. Shortly after the first report emerged online, several users echoed the same smudging problem that brings blacked out spots and green tint on the display panel of the Motorola Edge+.

A forum admin quickly responded to the initial set of affected users and promised a software update that would fix the issue. The update reached Verizon customers at the end of last week with a build number QPB30.188-48, reports Droid Life. It included a changelog that specified “improved display contrast and clarity” alongside the June Android security patch.

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Some users on the Lenovo Forums mentioned that after receiving the latest software update, they weren't able to notice any smudges on the display. However, this isn't the case with all the users who're facing display issues on the Motorola Edge+. A few users said that even after installing the update, they're able to notice some problems with the panel that has dual edges and is one of the unique selling points (USPs) of the new Motorola flagship.

The forum admin responded to user complaints by saying that the smudging issue could be corrected through the new software, though there aren't any details around the problem that discolours the screen and brings a green shade on top.

“If yours did not clear up, we now recommend exchanging it,” the admin said. “Apparently some displays could be beyond the point of recovery via software.”

Motorola Edge vs Motorola Edge+: What's the Difference?

It is unclear whether the issues are limited to the US variant of the Motorola Edge+ or also available on its global units. Gadgets 360 reached out to Motorola for clarity and received a statement from the company.

"We are aware of these isolated Edge+ reports and delivered a solution to affected consumers via a software update. Additionally, we are investigating reports that some active units are still experiencing the issue and ask that these Edge+ owners receive individual actions from the Motorola Support Team," the company said in the statement.

Motorola Edge+ Arrives in India With Curved Display, 5G Support

To recall, the Motorola Edge+ was launched in India last month as a premium Android smartphone with a price tag of Rs. 74,999. The phone was unveiled in Europe and the US markets in April.

Is OnePlus 8 Pro the perfect premium phone for India? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

Motorola Edge+

KEY SPECS
NEWS

Display 6.70-inch

Processor Qualcomm Snapdragon 865

Front Camera 25-megapixel

Rear Camera 108-megapixel + 16-megapixel + 8-megapixel

RAM 12GB

Storage 256GB

Battery Capacity 5000mAh

OS Android 10

More Motorola mobiles Motorola mobiles price in India

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