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Motorola Confirms Rear Panel Defect in Some Google Nexus 6 Handsets

Motorola Confirms Rear Panel Defect in Some Google Nexus 6 Handsets

By Ketan Pratap | Updated: 19 January 2015 14:58 IST

Some Google Nexus 6 owners have recently reported about defective handsets being shipped to them where the rear panel has started coming off.

Motorola, the manufacturer of the Google Nexus 6 smartphones, has even acknowledged the issue on Twitter. The official Twitter handle of Motorola Support while replying to a Nexus 6 owner who received the defective handset twice confirmed the reports saying, "We're seeing a few."

@ChrisCannon396 We're seeing a few -- bad luck to get two! Do you need help getting this one replaced?
-- Motorola Support (@MotorolaSupport) January 11, 2015

The case was first reported by Phandroid, which cited a post by Reddit user npjohnson1 who notes, "PLEASE be careful. Check under the back cover, my Nexus 6 had something similar happen, except, upon further inspection... THE BATTERY HAD EXPANDED, and was pushing the back cover off. They ended up letting me keep the nexus and get a new one for free, they even threw in the SUPCASE for the N6 [Nexus 6] for free..We removed the battery on the old one for safety."

Another user named Jordan Dunn reported the Nexus 6 unglued rear panel issue on Google+ and said, "Damn, Nexus 6 back panel coming unglued! Had to take it to the T-mo store to show I didn't damage it but they're sending me a new one."

As of now, Motorola has not revealed any specific causes for the unglued back panel of the Nexus 6. However, Nexus 6 owners who experienced the issue can report it directly to Motorola on the company's customer support page.

To refresh, Google launched the Motorola-made Nexus 6 in October last year while the handset reached Indian shores last month. The Google Nexus 6 32GB variant went on sale in India at Rs. 43,999, and the 64GB variant at Rs. 48,999. The Nexus 6 is also the platform lead device of the most recent version of Android i.e. Android 5.0 Lollipop, which comes with a fresh look thanks to Material Design and a host of new features.

Last year, the Google Nexus 5 reportedly received a redesign to fix hardware flaws.

Google Nexus 6

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent screen
Good performance
Good battery life
Stock Android 5.0 Lollipop

Bad
LTE not supported on Indian bands
A bit bulky and heavy

Read detailed Motorola Google Nexus 6 review

Display 5.96-inch

Processor Qualcomm Snapdragon 805

Front Camera 2-megapixel

Rear Camera 13-megapixel

RAM 3GB

Storage 32GB

Battery Capacity 3220mAh

OS Android 5.0

Resolution 1440x2560 pixels

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Further reading: Google, Google Nexus 6, Google Nexus 6 Price in India, Mobiles, Motorola, Nexus 6

Ketan Pratap

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Ketan Pratap is the editor at Gadgets 360 - with over 12 years of experience covering the technology domain. With a breadth and depth of knowledge in the field, he's done extensive work across news, features, reviews, and opinion pieces. But what's truly inspiring about Ketan is how he spends his free time. He's often found gazing at snow-capped mountains from over 20,000 feet while sitting on the hood of his car, taking in the breathtaking beauty of nature. His passion for the great ...More