Mobile companies crave maps that live and breathe with data

Advertisement
By Vindu Goel, The New York Times | Updated: 11 June 2013 11:00 IST
Maybe real estate agents should start selling mobile phones on the side. Why? Because with phones, as with homes, location is everything.

As mobile phones become all-in-one tools for living, suggesting where to eat and the fastest way to the dentist's office, the map of where we are becomes a vital piece of data. From Facebook to Foursquare, Twitter to Travelocity, the companies that seek the attention of people on the go rely heavily on location to deliver relevant information, including advertising.

Maps that are dynamic, adapting to current conditions like traffic or the time of day, are the most useful of all.

The importance of such maps to mobile services helps explain why Google is deep in negotiations to buy Waze, a social mapping service used by millions of drivers around the world, for more than $1 billion. Although a final agreement has not yet been struck, people with knowledge of the discussions say an acquisition could be announced as soon as this week.

"Context is everything - where you are, what other people have said about where you are, how to get there, what's interesting to do when you get there," said Charles Golvin, a principal analyst at Forrester Research who studies mobile technology.

Google and Waze declined to comment on the possibility of an acquisition of Waze by Google.

Google, of course, is no slouch when it comes to maps. The search giant's Maps service, painstakingly compiled by the company over many years and augmented by suggestions from tens of thousands of users, is considered the gold standard of mobile maps.

For users of smartphones that run Google's Android software in particular, maps and directions are smoothly integrated into the address book, calendar and location-sensitive applications like Web searches and dining recommendations. Even for people with other phones, Google Maps still provides the back-end technology for many applications.

"We're seeing maps become the canvas to everyone's app," said Eric Gundersen, chief executive of MapBox, which provides mapping tools to a number of popular apps like Foursquare and Evernote. "The map is alive; the map is responsive."

But largely missing from Google's Maps - and from those of other players in the field like Microsoft and Apple - is the social component. The map is simply presented by the company.

With Waze, the mob is the map, and like a mob, it can be churning with energy. The startup, which has only a few employees, has generated many of its maps by tracking the movements of its nearly 50 million users via GPS. In any given month, about one-third of them are firing up the app, and as they drive, they can share information about slowdowns, speed traps and road closures, allowing Waze to update suggested routes in real time. The most dedicated fans can also edit the maps directly to improve their accuracy.

"It's not just crowdsourcing. It's personal participation," said Di-Ann Eisnor, Waze's vice president for platforms and partnerships.

That sense of contributing to the common good is part of Waze's appeal.

"They created this culture where you can really help others," said Bret McVey, a graphic designer in Omaha, Neb., who has contributed about 280,000 changes to Waze's maps in the year he has been using the app.

Waze rewards such passion with points and badges, and the top 500 or so map editors can get direct access to Waze employees around the clock to deal with problems, like adapting the maps of Oklahoma to show road closures after this spring's tornadoes.

In Los Angeles, Eisnor said, about 10 percent of drivers use Waze. In places like Costa Rica and Malaysia, Waze users helped create the first useful navigable maps of the country, she said.

The communal energy of Waze's users drew the attention of Facebook, which held discussions about acquiring Waze last month. Facebook users can already sign in to Waze with their Facebook identity and share their driving with their friends, and Waze recently added new integration of its maps into Facebook's Events feature. After the talks ended without a deal, Waze turned its attention to Google.

For Google, analysts and industry executives said, Waze would provide two benefits.

One is that user passion. "This is less about direct revenue that Google can get and really about keeping Google customers in the Google sphere and using Google services," Golvin said.

The other is to keep a useful map out of the hands of competitors like Apple, which has struggled with its own map service, and Facebook, which is battling Google to connect its users with their friends.

Jeff Carpenter, of Des Moines, Iowa., a volunteer editor for both Waze and Google Maps, views the second point - keeping Waze from others - as the main reason Google would buy its much smaller rival. "I don't think there's anything in Waze that Google couldn't have done over time," he said.

Google, which also allows users like him to contribute edits, used to take months to integrate the changes. Now the company allows some changes instantaneously, he said, and others are quickly reviewed. Carpenter said Google's maps were also better integrated into other applications. Waze must be used independently, which makes it much harder to use.

If Google does buy Waze, however, it needs to be careful to court Waze's dedicated users. "It's important for them to roadmap what's going to happen, for the community," Carpenter said. "Without the contributors, they really have nothing."

© 2013 New York Times News Service

Catch the latest from the Consumer Electronics Show on Gadgets 360, at our CES 2026 hub.

Further reading: Maps, Mobiles, Google, Google maps, Waze
Advertisement

Related Stories

Popular Mobile Brands
  1. iQOO Z11 Turbo With 200-Megapixel Camera Arrives in China at This Price
  2. Here's When the Motorola Signature Will Launch in India
  3. OTT Releases of the Week (Jan 12 - Jan 18): Taskaree, 120 Bahadur, and More
  4. Nothing Confirms Bengaluru as Location for India's First Flagship Store
  5. Amazon Sale: Best Deals on Galaxy S25 Ultra and More Samsung Phones
  6. Realme P4 Power 5G Will be Launched in India Soon: See Expected Specs
  7. NASA Says the Year 2025 Almost Became Earth's Hottest Recorded Year Ever
  8. Sony Teases New Audio Product as LinkBuds Clip Details Leak
  9. iPhone 17e Launch Timeline Leaked Again Alongside Key Specifications
  1. Redmi Buds 8 Lite Launched With ANC, 12.4mm Drivers, Up to 36 Hours Total Battery Life: Price, Features
  2. Realme 16 5G Specifications Leak via Retailer Listing; to Feature Dimensity 6400 Chipset
  3. NASA Says the Year 2025 Almost Became Earth's Hottest Recorded Year Ever
  4. Wicked: For Good OTT Release: Know When, Where to Watch the Musical Fantasy
  5. Paul McCartney: Man on the Run OTT Release: When, Where to Watch the Biographical Music Documentary
  6. Civilization VII Coming to iPhone, iPad as Part of Apple Arcade in February
  7. Anantha Streaming Now: Everything You Need to Know About the Tamil Spiritual Drama
  8. Him Is Streaming Online: Know Where to Watch Jordan Peele's Psychological Horror
  9. OpenAI’s Hardware Pivot: Rejecting Apple to Focus on Jony Ive-Designed AI Wearables
  10. iQOO Z11 Turbo Launched With 7,600mAh Battery, 200-Megapixel Camera: Price, Specifications
Gadgets 360 is available in
Download Our Apps
Available in Hindi
© Copyright Red Pixels Ventures Limited 2026. All rights reserved.