Home
Mobiles
Mobiles News
iPhone XS, iPhone XS Max Wi Fi, LTE Connectivity Issues Reported by Some Users

iPhone XS, iPhone XS Max Wi-Fi, LTE Connectivity Issues Reported by Some Users

By Ankit Chawla | Updated: 25 September 2018 18:05 IST

A report speculates that the new iPhone XS and XS Max models might have weak antennas

Highlights

iPhone XS, XS Max were released last week
Users have posted complaints on Support forums and Reddit
Hardware tweaking could be required for the resolution

iPhone XS and iPhone XS Max were released in their first batch of markets last week, on September 21, with reports coming in that the iPhone XS Max outsold the smaller iPhone XS by a huge margin. However, all's not well in Apple land as some users have taken to Apple's Support forum and Reddit to report issues with the Wi-Fi or LTE connectivity on their newly-bought iPhone XS series models.

A user last week posted an issue with Wi-Fi connectivity on Apple Support forums, as reported by 9to5Mac. "I used to have full bars at my bed with iPhone X, now the Max only has 2. And it has trouble reconnect [sic] to the Wi-Fi after airplane mode is turned on with Wi-Fi turned on," he said. The post was followed by comments reporting Wi-Fi and Cellular issues with their respective iPhone XS and iPhone XS Max units. Users claim that their iPhone X, iPhone 7 Plus, and iPad (2017) work just fine with both 2.4GHz and 5GHz Wi-Fi bands on their home networks.

Moving on to Reddit where a post by user "dvcspl" has created an uproar among dozens of users who are experiencing the same issue on Apple's 2018 flagship iPhone models. Here a user claims that while signal bars remain similar to the level seen on iPhone X, overall speed is lower and the iPhone keeps switching to 2.4GHz Wi-Fi instead of the faster 5GHz option. Dozens also claim lower signals and speeds for LTE connectivity, once again with reports from both iPhone XS and iPhone Max users.

Networking blog WiWaveLength published a blog post on Monday that speculates about the new development. According to the report, the RF performance loss may be linked to weak antenna gain which, likely, cannot be solved by putting a case on the iPhone in question. iOS revisions or carrier updates can change the way the baseband modems interact with wireless networks, but at this stage it's uncertain what's wrong. An official response by Apple is still awaited.

Apple iPhone XS

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Best-in-class performance
Excellent cameras
Superb display
Dual SIM support is finally an option
Regular, timely software updates

Bad
Expensive
Dual SIM support is limited
First-party apps not great in India
Fast charger not bundled

Read detailed Apple iPhone XS review

Display 5.80-inch

Processor Apple A12 Bionic

Front Camera 7-megapixel

Rear Camera 12-megapixel + 12-megapixel

Storage 64GB

OS iOS 12

Resolution 1125x2436 pixels

More Apple mobiles Apple mobiles price in India

Choose a variant

Apple iPhone XS Max

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Best-in-class performance
Excellent cameras
Superb display
Dual SIM is finally an option
Great battery life
Regular, timely software updates

Bad
Expensive
Some might find it bulky
Dual SIM support is limited
First-party apps not great in India
Fast charger not bundled

Read detailed Apple iPhone XS Max review

Display 6.50-inch