iPhone 12 mini Users Report Touchscreen Issues on Lock Screen, Apple Yet to Acknowledge

iPhone 12 mini users report that the inability to respond to touches on the lock screen could be a conductivity or grounding issue.

By Tasneem Akolawala | Updated: 16 November 2020 10:44 IST

iPhone 12 mini Users Report Touchscreen Issues on Lock Screen, Apple Yet to Acknowledge

iPhone 12 mini sees touch problems only on the lock screen

Highlights

iPhone 12 mini touchscreen has no issues when unlocked
There is no clarity on what is causing this issue
Touching something conductive (like the frame) resolves the issue

iPhone 12 mini early adopters are reporting a touchscreen issue from day one of their usage. The issue seems to only occur on the lock screen, preventing users from accessing the camera or flashlight, or even just swiping up to unlock the screen. iPhone 12 mini users report that the inability to respond to touches on the lock screen crop up only when it has a case and screen protector on, and there is speculation that it could be a conductivity or grounding issue. Apple hasn't acknowledged the issue yet, and there is no clarity on what is causing this, or whether it can be fixed with a software update.

Apple forums, Macrumors forums, and Reddit are filled with user complaints of this touchscreen issue on the iPhone 12 mini. The problem only seems to be there on the lock screen, and arises when the iPhone 12 mini is inside a case and also has a screen protector. Affected users aren't able to launch the camera or flashlight on the Lock Screen, and also aren't able to swipe up to unlock. Touching something conductive like the phone's frame or the camera lens frame helps resolve it.

Once unlocked, the touchscreen issues vanish and the iPhone 12 mini starts working smoothly once again. Apple hasn't acknowledged the problem yet, and the possible workarounds include not putting a screen protector or a case. Users report that the problem arises only when both are installed in. Furthermore, users are also reporting that the iPhone 12 mini lock screen touch issue resolves itself when plugged into a wall charger. Hopefully, Apple will offer more clarity on the nature of the problem and offer a fix soon.

The iPhone 12 mini has gone on sale in India just a few days ago. It is priced at Rs. Rs. 69,900 for the 64GB storage variant, Rs. 74,900 for the 128GB mode, and Rs. 84,900 for the 256GB storage option.

Are iPhone 12 mini, HomePod mini the Perfect Apple Devices for India? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts, Google Podcasts, or RSS, download the episode, or just hit the play button below.

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iPhone 12 mini

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Very good build quality
Dolby Vision HDR video recording
Excellent cameras
Smooth performance in everyday use
Light and convenient

Bad
Below-average battery life
Gets warm when stressed

Read detailed Apple iPhone 12 mini review

Display 5.40-inch

Processor Apple A14 Bionic

Front Camera 12-megapixel

Rear Camera 12-megapixel + 12-megapixel

RAM 4GB

Storage 64GB

OS iOS 14

Resolution 1080x2340 pixels

More Apple mobiles Apple mobiles price in India

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