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Apple Accused of Slowing Down iPhone Handsets After iOS Updates by Spanish Consumer Protection Organization

Apple Accused of Slowing Down iPhone Handsets After iOS Updates by Spanish Consumer Protection Organization

If Apple does not respond with a satisfactory response, Spain Consumer Protection Organization (OCU) has reportedly threatened to file a lawsuit.

By Tasneem Akolawala | Updated: 19 July 2021 16:22 IST

Apple Accused of Slowing Down iPhone Handsets After iOS Updates by Spanish Consumer Protection Organization

OCU alleges that iOS 14.5, 14.5.1, and 14.6 updates have significantly damaged consumer devices

Highlights

Several iPhone users reported of battery drain after iOS 14.6 update
Altroconsumo and Test-Achats have also participated in the letter
OCU has asked Apple to compensate affected consumers

Apple has been accused of slowing down several iPhone models after its most recent few updates. The Spain Consumer Protection Organization has sent a letter to Apple accusing the company of slowing down old phones like the iPhone 8 and iPhone XS, but also the iPhone 11 and iPhone 12 after recent updates. The updates mentioned in the letter are specifically iOS 14.5, 14.5.1, and iOS 14.6 updates. The letter accuses Apple of purposefully slowing down iPhone units and asks the company to compensate affected consumers.

Spanish media iPhoneros first reported that the Spain Consumer Protection Organization (OCU) had sent the letter to Apple. The letter is intended to establish dialogue with Apple and look for a way to compensate affected consumers. If Apple does not respond with a satisfactory response, OCU has reportedly threatened to file a lawsuit.

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“The letter sent aims to establish a dialogue with Apple to find a way to compensate its consumers. Whether Apple does not respond properly, other actions could be taken in the national courts to enforce consumer right,” OCU writes in the letter. While the letter does not detail specific user complaints, it alleges that iOS 14.5, 14.5.1, and 14.6 updates have significantly damaged consumer devices, causing their processing speed to drop dramatically and the battery to drain faster. The letter claims that numerous media outlets, both tech and non-tech, have reported about this. Altroconsumo, Deco Proteste, and Test-Achats have also participated in the letter sent by OCU.

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Last month, iPhone users reported of severe battery drain issues after updating to version iOS 14.6. One iPhone user claimed that his device drained by a massive 70 percent overnight. An iPhone 12 user complained that their phone's battery went up to only 30 percent even after keeping it on charging overnight and that it “keeps on draining”.

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iPhone 12

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Very good build quality
Dolby Vision HDR video recording
Excellent cameras
Smooth performance in everyday use

Bad
Battery life could be better
Gets warm when stressed

Read detailed Apple iPhone 12 review

Display 6.10-inch

Processor Apple A14 Bionic

Front Camera 12-megapixel

Rear Camera 12-megapixel + 12-megapixel

Storage 64GB

OS iOS 14

Resolution 1170x2532 pixels

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iPhone 11

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Best-in-class performance
Excellent battery life
Great cameras
Night Mode is a welcome addition
iOS offers regular, timely updates

Bad
Low-resolution display
Slow bundled charger
No PiP or other software features that utilise the big screen

Read detailed Apple iPhone 11 review

Display 6.10-inch

Processor Apple A13 Bionic

Front Camera 12-megapixel

Rear Camera 12-megapixel + 12-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 3110mAh

OS iOS 13

Resolution 828x1792 pixels

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Choose a variant

Apple iPhone XS

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Best-in-class performance
Excellent cameras
Superb display
Dual SIM support is finally an option
Regular, timely software updates

Bad
Expensive
Dual SIM support is limited
First-party apps not great in India
Fast charger not bundled

Read detailed Apple iPhone XS review

Display 5.80-inch

Processor Apple A12 Bionic

Front Camera 7-megapixel

Rear Camera 12-megapixel + 12-megapixel

Storage 64GB

OS iOS 12

Resolution 1125x2436 pixels

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Apple iPhone 8

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Insane performance
Vastly improved cameras
Wireless charging
Assured, timely software updates

Bad
Same old design
First party apps not great in India
Fast charger not bundled

Read detailed Apple iPhone 8 review

Display 4.70-inch

Processor Apple A11 Bionic

Front Camera 7-megapixel

Rear Camera 12-megapixel

RAM 2GB

Storage 64GB

Battery Capacity 1821mAh

OS iOS 11

Resolution 750x1334 pixels

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