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iOS 8's 'Reset All Settings' Option Deletes iWork Data, Users Report

iOS 8's 'Reset All Settings' Option Deletes iWork Data, Users Report

By NDTV Correspondent | Updated: 30 September 2014 13:09 IST

The Reset All Settings option in iOS 8 might have a critical flaw. MacRumors reported that using the option deletes all the iWork documents stored in iCloud Drive, Apple's cloud storage service.

Reset All Settings is an option that resets all user preferences to default, without deleting any user data or media. It is not supposed to delete data stored in iCloud Drive and if MacRumors' report is true for every iOS user, this is a critical bug.

MacRumors quoted a post on its forums in its report. A user wrote, "Because iOS 8 was so sluggish on my iPad 3 I reset all settings (No data or media will be deleted) and sped it up BUT deleted my iWork data! Then promptly synced and deleted it in iCloud. I have public beta of Yosemite so can't roll back via time machine. I have no pre iOS 8 backups in iTunes or iCloud to revert to (well iCloud device backups don't contain cloud documents and I should have iOS 7 backups in iTunes but can't find any). iCloud has no trash like dropbox. They seem gone forever."

MacRumors says that one of its users reported that only data from Apple's iWork apps such as Pages, Numbers and Keynote were wiped, while that from other apps remained in iCloud. As of now, the only way to recover these files appears to be from a locally stored backup or via Time Machine.

The report said some users were told that Apple was working on the issue and that some accounts had been placed in troubleshooting mode in an attempt to recover the data. If this bug is found to be affecting all users, it will be the second instance of a software bug crippling iOS 8. Earlier, Apple's iOS 8.0.1 update had shut off cellular connectivity and Touch ID on iPhone 6 and iPhone 6 Plus. Apple promptly fixed it with the iOS 8.0.2 update, but the bug affected several users in the meantime.

The iOS 8 update for the iPhone 4S is also said to be badly optimised, with complaints of a cramped interface and slow performance.

Before the launch of the new iPhones, some users' iCloud data appeared to have been stolen. Several celebrities' nude photos were leaked online and Apple admitted that these were stolen from their iCloud accounts by pilfering individual accounts rather than breaching the security of the service as a whole. Apple also added another layer of security to iCloud by adding two-step verification to iCloud.

Apple iPhone 4S

KEY SPECS
NEWS
Variants

Display 3.50-inch

Processor 800 MHz dual-core

Front Camera 0.3-megapixel

Rear Camera 8-megapixel

RAM 512MB

Storage 16GB

Battery Capacity 1430mAh

OS iOS 6.1.3

Resolution 640x960 pixels

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Apple iPhone 6

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Thin, light, easy to handle
Excellent camera
Superb performance
Reasonably good battery life

Bad
Limited storage

Read detailed Apple iPhone 6 review

Display 4.70-inch

Processor Apple A8

Front Camera 1.2-megapixel

Rear Camera 8-megapixel

RAM 1GB

Storage 16GB

Battery Capacity 1810mAh

OS iOS 8.0

Resolution 750x1334 pixels

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Apple iPhone 6 Plus

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Fantastic performance
Very good battery life
Excellent camera

Bad
Large and awkward to use
Lacks software optimisations

Read detailed Apple iPhone 6 Plus review

Display 5.50-inch

Processor Apple A8

Front Camera 1.2-megapixel

Rear Camera 8-megapixel

RAM 1GB

Storage 16GB

Battery Capacity 2915mAh

OS iOS 8.0

Resolution 1080x1920 pixels

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