Huawei Commits to 24 Months of Security, Software Updates for Its Devices

By Tasneem Akolawala | Updated: 22 August 2016 13:26 IST

Highlights

Updates to arrive in every 3 months for first year of device purchase
After 24 months, only security updates will be rolled out
Huawei recently launched the G9 Plus in China

Huawei Commits to 24 Months of Security, Software Updates for Its Devices

In order to strengthen its customer service, Huawei has announced that it will roll out regular and timely software updates to all Huawei devices for 24 months - this includes its Honor brand.

After the device purchase, Huawei Device USA's e-commerce customer acquisition manager Taylor Wimberly said that the updates would come in frequently for the first year, at least once every three months. The updates will then come with longer gaps in the second year, after which Huawei will stop supporting the device. He particularly said that all the security bugs and fixes rolled out by Google will be sent in a timely manner, in order to not compromise on security.

"From this year we are making a commitment to provide customers with access to new features (at least once every three months during the first 12 months) for up to 24 months following each product launch. We will keep providing access to security and software updates to fix bugs and enhance user experience in a timely manner. Beyond this period we will continue to provide updates in response to any threats to user safety and security. Our goal is to ensure customers have the best and safest possible experience on their Honor device," Wimberly explained.

After the 24 months are over, Huawei will not give those devices access to any new features added to the Emotion UI, but will continue to send 'updates in response to any threats to user safety and security'.

Huawei recently announced the G9 Plus in China for CNY 2,399 (roughly Rs. 24,200) for the 3GB RAM/ 32GB storage variant. The dual-SIM Huawei G9 Plus runs Android 6.0 Marshmallow, sports a 5.5-inch full-HD (1080x1920 pixels) IPS LCD display, is powered by a 2GHz octa-core Snapdragon 625 SoC coupled with 3GB of RAM. It sports a 16-megapixel rear camera, an 8-megapixel front facing camera, and a 3340mAh battery.

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