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HTC Debuts 'Uh Oh' Protection Plan for One M9 and One (M8)

HTC Debuts 'Uh-Oh' Protection Plan for One M9 and One (M8)

By Ketan Pratap | Updated: 19 March 2015 13:22 IST

HTC on Wednesday announced the much-anticipated 'Uh-Oh' protection plan that will offer a free phone replacement in the case of a cracked screen, water damage, or a carrier switch within the first twelve months from the date of purchase.

HTC's Jason Mackenzie, President, HTC America revealed the news at an AMA (Ask Me Anything) session. HTC's 'Uh-Oh' protection plan will include the new flagship, the HTC One M9, alongside its predecessor, the HTC One (M8). It's worth noting that the new protection plan announced by HTC is only for US customers and there is no word on a broader rollout of the service.

Alongside, the firm also announced the HTC One M9 will be available from carriers in the US starting April 10.

Under the new 'Uh-Oh' protection plan, HTC will offer only one free replacement phone for cracked screen, water damage, and carrier switch while in case the user doesn't need a replacement - the company will offer $100 off toward the purchase of the next HTC One.

The Taiwanese company has not revealed any time-frame for the rollout of the 'Uh-Oh' protection plan; though the company's Terms and Conditions page notes that the plan will cover the HTC One (M8) bought on or after April 10, 2015 and prior to August 31, 2015 while the new HTC One M9 purchased prior to August 31, 2015. Notably, HTC's new service covers consumers for one full year, unlike HTC Advantage's six month policy.

The company claims that the 'Uh-Oh' protection plan is hassle free as it provides HTC One M9 or One (M8) replacement the next business day before even sending the damaged phone. The process however requires a $299 credit card hold until HTC receives the damaged phone. Another method is by sending the damaged phone using a prepaid label provided by HTC and the replacement phone will arrive within 2 days of HTC's receipt of damaged phone. This method doesn't require any credit card.

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HTC One M9

KEY SPECS
NEWS

Display 5.00-inch

Processor Qualcomm Snapdragon 810

Front Camera 4-Ultrapixel

Rear Camera 20-megapixel

RAM 3GB

Storage 32GB

Battery Capacity 2840mAh

OS Android 5.0

Resolution 1080x1920 pixels

More HTC mobiles HTC mobiles price in India

HTC One (M8)

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Metal body and good construction quality
Camera works brilliantly in many conditions
Good pricing

Bad
Clunky software and interface
Camera tricks are mostly comical
A bit big and unwieldy

Read detailed HTC One (M8) review

Display 5.00-inch

Processor Qualcomm Snapdragon 801

Front Camera 5-megapixel

Rear Camera 4-Ultrapixel

RAM 2GB

Storage 16GB

Battery Capacity 2600mAh

OS Android 4.4.2

Resolution 1080x1920 pixels

More HTC mobiles HTC mobiles price in India

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Further reading: HTC, HTC Mobiles, HTC One M8, HTC One M9, HTC Uh Oh, Mobiles, Uh Oh Protection Plan

Ketan Pratap

Email Ketan

Ketan Pratap is the editor at Gadgets 360 - with over 12 years of experience covering the technology domain. With a breadth and depth of knowledge in the field, he's done extensive work across news, features, reviews, and opinion pieces. But what's truly inspiring about Ketan is how he spends his free time. He's often found gazing at snow-capped mountains from over 20,000 feet while sitting on the hood of his car, taking in the breathtaking beauty of nature. His passion for the great ...More