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Google to Pay Owners of Faulty Pixel Phones Up to $500

Google to Pay Owners of Faulty Pixel Phones Up to $500

The proposed settlement has grouped owners of the 2016 Google Pixel and Google Pixel XL phones.

By Indo-Asian News Service | Updated: 15 May 2019 20:43 IST

Google to Pay Owners of Faulty Pixel Phones Up to $500

Google first admitted that there was an issue with some of the phones back in March 2017

Highlights

Pixel, Pixel XL phones manufactured before January 2017 are eligible
Google first admitted a problem back in March 2017
The court's final hearing on the settlement approval is June 5

As part of $7.25 million worth of a lawsuit settlement, Google has agreed to pay up to $500 to the owners of faulty Pixel and Pixel XL devices that were manufactured before January 4, 2017.

The proposed settlement has grouped owners of the 2016 Google Pixel and Google Pixel XL phones into four categories to determine the level of compensation to which they are entitled.

"The highest payout is due to be owed to anyone who returned a Pixel with a defective microphone, only to receive another defective device from the manufacturer. These claimants could be paid up to $500 in the settlement. Any owners who had just a single defective device could get up to $350, while anyone who had to pay an insurance deductible could have its value repaid. Even Pixel owners who experienced no issues with their phones at all could get up to $20 from this settlement," The Verge reported on Tuesday.

The search-engine giant first admitted that there was an issue with some of the phones back in March 2017 when it said that less than 1 percent of Pixel phones had a "hairline crack in the solder connection on the audio codec" which was causing issues with calling and the phone's voice assistant functionality.

Less than a year later, the company was slammed with a lawsuit by angry owners against Google's decision of continuously selling the phones despite knowing about the issues, the report added.

The court's final hearing on the settlement approval in the Pixel case is due to take place on June 5.

Earlier in April, the search-engine giant agreed to settle a lawsuit relating to Nexus 6P devices, which suffered from a bug that could trap them in a boot-looping issue.

As part of that lawsuit, Google and Huawei agreed to a $9.75 million settlement and the final decision on that lawsuit is due to be made after a hearing on October 10.

Google Pixel

KEY SPECS
NEWS
Variants

Display 5.00-inch

Processor Qualcomm Snapdragon 821

Front Camera 8-megapixel

Rear Camera 12.3-megapixel

RAM 4GB

Storage 32GB

Battery Capacity 2770mAh

OS Android 7.1

Resolution 1080x1920 pixels

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Choose a variant

Google Pixel XL

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Brilliant low-light photography
Fast modern processor
Great battery life
Google Assistant with localisations for India

Bad
Not very stylish or eye-catching
Expensive
No storage expansion

Read detailed Google Pixel XL review

Display 5.50-inch

Processor Qualcomm Snapdragon 821

Front Camera 8-megapixel

Rear Camera 12.3-megapixel

RAM 4GB

Storage 32GB

Battery Capacity 3450mAh

OS Android 7.1

Resolution 1440x2560 pixels

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Choose a variant

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