Google Pixel 9 Series Users Report Issues With Wireless Charging

Some customers have reported issues with charging their Pixel 9 series phone Google's own second-generation Pixel Stand wireless charger.

Written by Nithya P Nair, Edited by David Delima | Updated: 28 August 2024 11:59 IST

Google Pixel 9 Series Users Report Issues With Wireless Charging

Photo Credit: Google

Pixel 9 series phones allegedly stop charging wirelessly after a few minutes

Highlights

Early Pixel 9 series report issues with its wireless charging capability
Most complaints on the platforms are from Pixel 9 Pro XL owners
Google has not publicly acknowledged the problem

Google Pixel 9 series with the company's in-house Tensor G4 SoC and Titan M2 security chip was launched at the company's Made by Google event earlier this month. Now some early Pixel 9 series buyers — the Pixel 9 Pro XL in particular — are reporting issues with the wireless charging capability of the handsets. Some customers have claimed that their Pixel 9 handsets stop charging wirelessly after a few minutes while using different chargers, including Google's in-house wireless charger. A Reddit user claims that Google's support team is aware of the issue and is working on a fix.

Customers Report Wireless Charging Problems Affecting Pixel 9 Pro XL Units

Multiple Pixel 9 users on Reddit, Google's support forums and other sites report that their phones stop charging wirelessly after a few minutes. Several users complain that the devices displayed "odd behaviour" when wirelessly charging through the Qi2 compatible MagSafe charging puck and a Mous MagSafe case.

A Pixel 9 user has listed five wireless chargers that failed to produce consistent results. As per user posts, Google's own wireless second-generation Pixel Stand charger didn't help with charging, indicating that the issue might lie with the phone and not with the magnetic cases or chargers.

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Most complaints on the platforms appear to be from Pixel 9 Pro XL owners and customers say that several failed wireless charging tests were performed without phone cases. Meanwhile, Google's previous generation Pixel phones reportedly functioned well with the said wireless chargers.

Google is yet to formally address the issue on these forums, but a Reddit user claims that the Google Support team is aware of the problem. The team reportedly told one Redditor that “it is a known bug that they are looking into with engineering.” Additionally, a Gold Product Expert on Google's support forum says the matter has been elevated to the Google team for further review and investigation.

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Google Pixel 9

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Flagship build and design
Excellent display
Great cameras
Good battery life
AI features are fun

Bad
Processor is still not great
Heats up
No longer compact

Read detailed Google Pixel 9 review

Display 6.30-inch

Front Camera 10.5-megapixel

Rear Camera 50-megapixel + 48-megapixel

RAM 12GB

Storage 256GB

Battery Capacity 4700mAh

OS Android 14

Resolution 1080x2424 pixels

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Google Pixel 9 Pro

KEY SPECS
NEWS

Display 6.30-inch

Front Camera 42-megapixel

Rear Camera 50-megapixel + 48-megapixel + 48-megapixel

RAM 16GB

Storage 256GB

Battery Capacity 4700mAh

OS Android 14

Resolution 1280x2856 pixels

More Google mobiles Google mobiles price in India

Google Pixel 9 Pro XL

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Premium design
Bright display
Impressive AI features
Quality rear cameras
Long-term software commitment
Video Boost works brilliantly

Bad
Portrait mode needs work
Average battery life
45W charger not available in India

Read detailed Google Pixel 9 Pro XL review

Display 6.80-inch

Front Camera 42-megapixel

Rear Camera 50-megapixel + 48-megapixel + 48-megapixel

RAM 16GB

Storage 256GB, 512GB

Battery Capacity 5060mAh

OS Android 14

Resolution 1344x2992 pixels

More Google mobiles Google mobiles price in India

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Further reading: Google Pixel 9 Pro XL, Google Pixel 9, Google Pixel 9 Pro, Google

Nithya P Nair

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Nithya P Nair is a journalist with more than five years of experience in digital journalism. She specialises in business and technology beats. A foodie at heart, Nithya loves exploring new places (read cuisines) and sneaking in Malayalam movie dialogues to spice up conversations. More