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Google Pixel 3 Users Complain of Random Shutdowns; Google Says Working on Fix for Clicking Noises Pixel 4 Instagram Videos

Google Pixel 3 Users Complain of Random Shutdowns; Google Says Working on Fix for Clicking Noises Pixel 4 Instagram Videos

Google Pixel 3 users have reported a random shutdown issue

By Aditya Shenoy | Updated: 14 November 2019 17:26 IST

Google Pixel 3 Users Complain of Random Shutdowns; Google Says Working on Fix for Clicking Noises Pixel 4 Instagram Videos

Photo Credit: Google Support Forum

Google Pixel 3 devices are shutting down randomly

Highlights

Google Pixel 3 shutting down before hitting zero percent
Resetting the device does not help with the issue
Google Pixel 4 Instagram videos have clicking sounds

Google's Pixel 3 and Pixel 3XL devices seem to have been plagued by early shutdown issues. A similar issue was observed on the Google Nexus 6P which caused the smartphone to shutdown abruptly before the battery hit zero percent. Now Google Pixel 3 and Pixel 3 XL users have reported on Google's support forum that their devices are shutting down when they still have 20-30% battery left. A few users have also posted their battery graph which clearly shows the drop in battery percentage after a particular point. Separately, Google says it is working on a fix for an issue that causes clicking sounds when recording video on third-party apps.

While Google Pixel 3 users have been complaining on the Google support forum since April, a user recently posted on Reddit when their third replacement unit suffered the same fate. Some users have also reported that they can watch the battery trickle down to zero like a countdown. A few others have reported that their devices die without a warning.

Google is advising customers to perform factory resets, and using the smartphone in safe mode. But users have still reported the same issue. The search giant recently settled a class-action lawsuit for its Nexus 6P smartphone which had boot loop and battery drain issues. However, in the case of the Google Pixel 3 and Pixel 3 XL, the issue doesn't seem to be as widespread as the Nexus 6P.

The Pixel 3 random shutdowns aren't the only issue on Google's plate. A few Google Pixel 4 users have reported a clicking sound when recording video using third-party apps such as Instagram and Snapchat. Google Pixel 2 also had a similar issue when it was launched. Android Police also confirmed the issue using their Google Pixel 4 unit. Google's Community Manager replied on the Pixel help forum stating that the company has identified a fix while working with Instagram and that it will be rolling out soon. The Googler has suggested users to avoid the issue by shooting using the Google camera app and then uploading the video on social networking sites.

Google Pixel 3

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent build, comfortable to handle
Intuitive software features
Very good cameras
HDR capable display
Excellent stereo speakers

Bad
Expensive

Read detailed Google Pixel 3 review

Display 5.50-inch

Processor Qualcomm Snapdragon 845

Front Camera 8-megapixel + 8-megapixel

Rear Camera 12.2-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 2915mAh

OS Android 9.0

Resolution 1080x2160 pixels

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Choose a variant

Google Pixel 3 XL

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Excellent build
Intuitive software features
Very good cameras
HDR capable display
Excellent stereo speakers

Bad
Poor notch design
Expensive

Read detailed Google Pixel 3 XL review

Display 6.30-inch

Processor Qualcomm Snapdragon 845

Front Camera 8-megapixel + 8-megapixel

Rear Camera 12.2-megapixel

RAM 4GB

Storage 64GB

Battery Capacity 3430mAh

OS Android 9.0

Resolution 1440x2960 pixels

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Choose a variant

Google Pixel 4

KEY SPECS
NEWS

Display 5.70-inch

Processor Qualcomm Snapdragon 855

Front Camera 8-megapixel

Rear Camera 16-megapixel + 12.2-megapixel

RAM 6GB

Storage 64GB

Battery Capacity 2800mAh

OS Android 10

Resolution 1080x2280 pixels

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