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Apple publicly responds to iPhone 5 photos purple flare problem

Apple publicly responds to iPhone 5 photos purple flare problem

By NDTV Correspondent | Updated: 8 October 2012 10:48 IST

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iPhone 5 may have been a huge success for Apple, but it hasn't been without its share of problems. Apple's troubles with Maps on iOS 6 are well documented, and some users have also reported the iPhone 5 is more prone to scratching compared to earlier models.

Another reported problem is a purple flare that shows up in some photos. Apple's support staff had earlier responded to someone who had written in with the problem, and suggested they hold the camera at a different angle to make the flare to go away. Now an Apple support document gone public pretty much says the same thing.

Symptoms
A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.

Resolution
Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.

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