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Apple Acknowledges iPhone XR Connectivity Problems in the UK

Apple Acknowledges iPhone XR Connectivity Problems in the UK

iPhone XR completely loses signal several times a day, some customers of UK telecom carrier O2 said on Twitter.

By Indo-Asian News Service | Updated: 8 January 2020 19:13 IST

Apple Acknowledges iPhone XR Connectivity Problems in the UK

The issue is affecting calls, texts, and data usage on the iPhone XR

Highlights

iPhone XR has been encountering problems in the UK along with O2
Apple has publicly acknowledged the problem
iPhone XR completely lost signal several times a day

Apple's iPhone XR -- released in 2018 -- has been encountering problems in the UK along with the O2 network and the iPhone maker has publicly acknowledged the problem, the media reported. Apple and O2 have confirmed that one of the most popular iPhones is not working as it should on O2's network.

The iPhone XR completely lost signal several times a day, some O2 customers said on Twitter, BBC reported on Tuesday.

The problems experienced by several iPhone XR owners are severe, affecting calls, texts, and data usage.

They have also struggled to get a reliable 4G Internet connection, making apps such as Facebook and Instagram redundant unless there is Wi-Fi.

"We're working closely with our partners to resolve an intermittent issue affecting some of our customers using iPhone XR," an O2 spokeswoman was quoted as saying by the BBC.

According to the mobile carrier O2 -- an IT fix 101 (turning the phone off and on again) provides a temporary fix, but it isn't clear how long that lasts before the iPhone XR connectivity problems reoccur.

"We are aware of an issue causing intermittent network connectivity affecting some O2 customers, and we will have a fix in an upcoming software release," Apple was quoted as saying by GSMArena.

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Apple iPhone XR

REVIEW
KEY SPECS
NEWS
Variants

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Best-in-class performance
Excellent cameras
Dual SIM is finally an option
Great battery life
Regular, timely software updates

Bad
Low-resolution display
Dual SIM support is limited
First-party apps not great in India
Fast charger not bundled

Read detailed Apple iPhone XR review

Display 6.10-inch

Processor Apple A12 Bionic

Front Camera 7-megapixel

Rear Camera 12-megapixel

RAM 3GB

Storage 64GB

Battery Capacity 2942mAh

OS iOS 12

Resolution 828x1792 pixels

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