BSNL Customer Care Number

Last Updated: 21 November 2024

BSNL Recharge Plans

Zone Guide

North
South
East
West

Whether you are looking to recharge your BSNL mobile number, want customized packs and plans, or get any other support on your BSNL prepaid number, check the details below for more information. You will find here BSNL prepaid plans, customer care numbers, helpline numbers, e-mail IDs and other important details to solve your prepaid data or recharge related problems anytime, anywhere.

BSNL Landline/Brodband Toll Free Number

From BSNL mobile or Landline	1500
From other operator mobile or Landline	1800-345-1500

BSNL WLL/GSM Toll Free Number

From BSNL mobile or Landline	1502
From other operator mobile or Landline	1800-180-1502

BSNL Customer Care Email ID

cmdcomplaints@bsnl.co.in

portalhelpdesk@bsnl.co.in

BSNL Official Website

https://www.bsnl.co.in/

BSNL Regd. Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi-110 001

BSNL on Social

BSNL North Zone Nodal Officer Details

State Name	Nodal Officer	Phone Number	Email	Address
Himachal Pradesh	Sh Rajinder Kumar	0177-2622949	app_auth_hp@bsnl.co.in	O/O OF Cgmt, HP, Block NO.11, Sda Complex, Kasumpti, Shimla, 171009
Haryana	Sh. Satish Kumar Chopra, Gm(Cfa)	0171-2602700	gm_cfa_har@bsnl.co.in	O/O Cgmt, Haryana Circle, 107, The Mall, Ambala Cantt. - 133001
Jammu & Kashmir	M. K. Yadav [mobile], Gm(Cm)	0191-2477789	gmnwpcmjk@gmail.com	4th Floor, Trikuta Nagar Exchange Building, Jammu
North East I	Ms. D.Giri, Pgm(Hr)	0364-2222100	gmcmtso.ne1@gmail.com	O/O Cgmt, BSNL, Cto Building, N.E-1 Circle, Shillong - 1.
North East Ii	Shri Babu Ram, Gm(S & M)	03862-234470	-	O/O Cgmt, BSNL, NE-II Telecom Circle, Dimapur
Punjab	Sandeep Khullar, Pgm (Cfa)	0172-2604747	pg_appellate_pb@bsnl.co.in	O/O Cgmt, Punjab Circle, Plot NO. 2, Sanchar Sadan, Sector 34a, Chandigarh
Rajasthan	R P Sharma, Pgm(Nwo-cfa)	0141-2365050	pg_appellate_raj@bsnl.co.in	O/O Cgmt, Rajasthan Circle, Jaipur
UP East	Neeraj Verma, Pgm(Op)	0522-2621200	gmnwocfa_upe@bsnl.co.in	O/O Cgmt, UP(East) Telecom Circle, Hazaratganj, Lucknow
UP West	Sh A K Srivastava, Gm(Hr)	0121-2600786	gmhrupw@bsnl.co.in	O/O Cgmt UP West, 1st Floor, BSNL Telephone Exchange, Shastri Nagar
Uttarakhand	B. S. Rauthan, Dgm(Nwo-cfa)	0135-2714100	pg_ual@bsnl.co.in	O/O Cgmt Uttarakhand, Windlass Shopping Complex 3rd Floor Rajpur Road, Dehradun-248001

BSNL South Zone Nodal Officer Details

State Name	Nodal Officer	Phone Number	Email	Address
Andaman & Nicobar	V. Jagadeesan, Cgm	03192-233800	cgm_an@bsnl.co.in	O/O Cgmt, A And N Circle, Port Blair
Andhra Pradesh	Shri K. S. Vara Prasad, Gm Cfa	0866-2444165	gmcfaap@gmail.com	Room NO: 407, 4th Floor, BSNL Bhavan, O/O Cgmt, A.P Circle, Vijaywada- 520004
Kerala	Sri. Sathesh .R, Gm(Hr & Admn)	0471-2306600	gmhrkerala@gmail.com	O/O Cgmt, Kerala Circle, Pmg Junction, Thiruvananthapuram-695033
Karnataka	Shri Vinod Kumar Gupta Gm(Hr&admin), Karnataka	080-22865300	gmhrabgtd@gmail.com	Area OF Jurisdiction--consumer Mobility And Cfa(Only Bangalore Jurisdiction), 2nd Floor, O/O Pgm Bangalore Telecom District, Telephone House, Rajbhavan Road, Bangalore- 560001
Tamil Nadu	T.Ponkodi , Pgm(Nwo-cfa)	044-28293914	gmo_tn@bsnl.co.in	O/O Cgm, TN Circle, 6th Floor, 16 Greams Road, Chennai -600006
Telangana	Shri K.V.N Rao, Pgm Nw (Cfa)	040-23201212	pgtsgm@bsnl.co.in	2nd Floor, Doorsanchar Bhavan, Nampally Stn Road, Abids, Hyderabad-1, Telangana

BSNL East Zone Nodal Officer Details

State Name	Nodal Officer	Phone Number	Email	Address
Assam	Kishor Kumar, Gm(Hr & Admn)	0361-2736394	gmadmin_assam@bsnl.co.in	O/O Cgmt, Assam Telecom Circle, Guwahati-781001
Bihar	Shri M. S. Dhaker, Gm(Nwo-cfa)	0612-2239938	gmo_bihar@bsnl.co.in	5th Floor, O/O Cgmt, Bihar Telecom Circle, Sanchar Sadan, Budhh Marg, Patna, Bihar 800001
Chennai Telecom District	Shri. Ilanthirai V S, Gm(Cfa)	044-26411300	pg_chennai@bsnl.co.in	O/O Cgmt, Chennai Telecom Distt., Chennai
Jharkhand	Smt. Geeta Banerjee, Pgm(Cfa)	0651-2208800	gmcfajkd@gmail.com	O/O Cgmt, Jharkhand Circle, Arttc Campus, BSNL, Ranchi - 835217
Odisha	Manoj Kumar Patel, Gm(Cfa)	0674-2535399	gmcfaor@gmail.com	O/O Cgmt, BSNL Odisha Circle, Room NO. 305, 3rd Floor, BSNL Bhawan, Unit-II, Bhubaneswar, 751009
West Bengal	Smt. Pranati Das, Gm (Op & Mis)	033-22100068	gmhrwbtc@gmail.com	O/O Cgm, West Bengal Telecom Circle, BSNL

BSNL West Zone Nodal Officer Details

State Name	Nodal Officer	Phone Number	Email	Address
Chhattisgarh	Kulranjan Kujur, Gm(Cfa)	0771-2229300	pg_cgappeal@bsnl.co.in	O/O Cgmt, Chhattisgarh Circle, Khamhardih Telephone Exchange Campus, Vidhan Sabha Road, Raipur, Chhattisgarh
Gujarat	Shri D P Parihar, Pgm (Nwo-cfa)	079-26481366	gmnwocfa@gmail.com	7th Floor, O/O Cgmt, Gujarat Circle, Telephone Bhavan, C.G.Road, Navrangpura, Ahmedabad-380006
Calcutta Telecom District	S N Banerjee, Gm(S&m)	033-22438000	gmsmctd@bsnl.co.in	O/O Cgm, Kolkata Telephone Circle, Ground Floor, Telephone Bhawan, 34, B.B.D. Bag, Kol- 700 001
Maharashtra	Sandeep Sawarkar, Pgm(Cfa)	022-49780502	pgmd_mah@bsnl.co.in	2nd Floor, A Wing, Admn Bldg., BSNL Complex, Juhu Road, Santacruz West, Mumbai - 400054
Madhya Pradesh	Neeraj Khare, Pgm (Nwo-cfa)	0755-2570700	gm_regulation@bsnl.co.in	O/O Cgmt MP Telecom Circle, Hosgangabad Road, Bhopal