Zoom Invests in AI Startup Anthropic; Will Integrate AI Technology in Its Video Conferencing App

The move marks the latest effort by Zoom to spruce up its offerings with AI as it competes against Microsoft Teams.

By Reuters | Updated: 17 May 2023 13:24 IST

Zoom Invests in AI Startup Anthropic; Will Integrate AI Technology in Its Video Conferencing App

Photo Credit: Reuters

In March, Zoom had announced a partnership with OpenAI

Highlights

Under the collaboration, Anthropic's Claude will be integrated with Zoom
Claude is built to carry out similar tasks to ChatGPT
It will be added first to Zoom Contact Center, a call center service

Zoom Video Communications said on Tuesday it has invested an undisclosed sum in Anthropic and will integrate the artificial intelligence start-up's technology into its video-conferencing platform.

The move marks the latest effort by Zoom to spruce up its offerings with AI as it competes against Microsoft Teams, the dominant video-conferencing tool for enterprises.

Under the collaboration, Anthropic's Claude - a large language model that competes directly with offerings from Microsoft-backed OpenAI - will be integrated with Zoom's platform.

[Sponsored] Samsung Galaxy S24: The Ultimate Camera Phone With Smarter On-Device AI

Claude is built to carry out similar tasks to ChatGPT by responding to prompts with human-like text output, and it will be added first to Zoom Contact Center, a call center service.

In March, Zoom had announced a partnership with OpenAI to add AI-driven capabilities such as conversation summaries and message drafts to its Zoom IQ assistant.

Microsoft Teams in February introduced a premium version of the app powered by ChatGPT, while Salesforce Slack has also said it was planning to integrate ChatGPT to its collaboration software Slack.

Google Will Begin Deleting Inactive Accounts Starting December: Here’s Why

© Thomson Reuters 2023

Loki Season 2 and Echo Set Premiere Dates for Disney+, Disney+ Hotstar

The Vivo X90 Pro has finally made its debut in India, but is the company's flagship smartphone for 2023 equipped with enough upgrades over its predecessor? We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

(This story has not been edited by NDTV staff and is auto-generated from a syndicated feed.)

Affiliate links may be automatically generated - see our ethics statement for details.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.