The company said email and password details were likely gathered either through malware downloaded during phishing attacks or indirectly through data breaches of other companies that stored Time Warner Cable's customer information, including email addresses.
The company said it has not yet determined how the information was obtained, but there were no indications that Time Warner Cable's systems were breached.
Time Warner Cable spokesman said it was recently notified by the Federal Bureau of Investigation that some customers' email addresses including account passwords "may have been compromised."
The company said it is sending emails and direct mail correspondence to encourage customers to update their email passwords as a precaution.
© Thomson Reuters 2016
Get your daily dose of tech news, reviews, and insights, in under 80 characters on Gadgets 360 Turbo. Connect with fellow tech lovers on our Forum. Follow us on X, Facebook, WhatsApp, Threads and Google News for instant updates. Catch all the action on our YouTube channel.
Starlink Hiring for Payments, Tax and Accounting Roles in Bengaluru as Firm Prepares for Launch in India