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Industry Bodies React to DoT Panel's Recommendation to Regulate VoIP Calls

Industry Bodies React to DoT Panel's Recommendation to Regulate VoIP Calls

By Press Trust of India | Updated: 17 July 2015 10:26 IST

An official panel on net neutrality has proposed regulation of domestic calls on Internet-based apps like Skype, WhatsApp and Viber by putting them on par with services offered by telecom operators, a recommendation that came under immediate attack from industry bodies.

The Department of Telecommunication (DoT) Committee opposed platforms like Facebook's Internet.org that allow access to certain websites without mobile data charges, while suggesting that similar plans by Bharti Airtel be allowed with prior clearance from Trai.

However, the committee suggested liberal approach to app-based international calls.

"In the case of Over-The-Top (OTT) VoIP international calling services, a liberal approach may be adopted. However, in the case of domestic calls (local and national), communication services by TSPs (telecom service providers) and OTT communication services may be treated similarly from a regulatory angle for the present.

(Also see: DoT's Net Neutrality Report: 9 Points That Warrant a Closer Look)

The Committee is chaired by DoT Advisor for Technology A K Bhargava and members in the panel include A K Mittal, V Umashankar, Shashi Ranjan Kumar, G Narendra Nath and R M Agarwal.

Net neutrality implies that equal treatment be accorded to all Internet traffic and no priority be given to an entity or company based on payment to content or service providers such as telecom companies, which is seen as discriminatory.

The neutrality debate flared up in India after telecom operator Airtel launched a platform, Airtel Zero, that would allow free access of some websites on its network. However, the companies were asked to pay Airtel for joining the platform.

(Also see: 5 Points You Need to Know about DoT's Net Neutrality Report)

IT sector body Nasscom reacted strongly saying recommendation for regulating only domestic internet based calls will lead to breach of privacy and will be tough to monitor compliance.

Telecom Watchdog demanded sacking of Telecom Minister Ravi Shankar Prasad saying the panel report was a "protectionist policy for the incumbent telecom service providers" and anti-consumer.

"It (recommendation) will certainly amount to breach of privacy because without doing deep packet inspection, you will not be able to distinguish the content and you will not be able to find if it is voice or non-voice," Nasscom President R Chandrashekhar, who is also a former telecom secretary, told PTI.

He said if applications are encrypted, "then you will not be able to decrypt them without having all the keys."

"No curbs on app developers, messaging or instant messaging platforms that integrate these kind of services.

These are steps in right direction. The committee has said we should not regulate them and encourage them," he said.

"The recommendations, if implemented, would impact crores of subscribers. On the face of it the recommendations look like as if they support net neutrality but in fact the details are contrary. It is anti-consumer and bad for the business of digital India," Telecom Watchdog said.

The panel discussed Facebook's Internet.org and said that until April 2015, Internet.org users could have free access for only a few websites, and Facebook?s role as gatekeeper in determining what websites were on that list was seen as violating Net neutrality.

The panel said that "collaborations between telecom operators and content providers that enable such gate-keeping role to be played by any entity should be actively discouraged".

At the same time, the panel approved allowing zero rating platform after telecom operators compared it with a toll-free number. It said there is a multitude of possibilities in designing tariff plans and everything cannot be validated in advance on parameters of Net neutrality.

The panel proposed "ex-ante determination" and "ex-post regulation" model for dealing with tariff plan, including zero rating.

Under ex-ante determination, the panel has proposed telecom operators to follow current practice of filing tariffs before the Telecom Regulatory Authority of India and the regulator should carefully vet it on scale of Net neutrality before giving its nod.

In line with demand from telecom operators, the panel has recommended that OTT players should be brought under regulation to comply with national security norms like telecom operators in the country do.

"National security is paramount, regardless of treatment of Net neutrality. The measures to ensure compliance of security related requirements from OTT service providers need to be worked out through inter-ministerial consultations," the report added.

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Further reading: Airtel, Airtel Zero, Apps, DoT, Facebook, Internet, Internet.org, Net neutrality, OTT, Skype, Telecom, Trai, Viber, VoIP, WhatsApp