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Gmail users in India, Middle East and South East Asia experience another outage

Gmail users in India, Middle East and South East Asia experience another outage

By NDTV Correspondent | Updated: 13 May 2013 19:45 IST

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Gmail users across India and other regions are reporting problems trying to access the popular email service. Users are getting the 502 error that has become a bit of a familiar sight off late.

Google confirmed a 'Service disruption' via its Apps Status Dashboard and posted the following update at 1:35 PM on Monday. "We're investigating reports of an issue with Gmail. We will provide more information shortly. Users are receiving an error with number 502."

Users are complaining about Gmail's problem via Twitter and NDTV Gadgets readers left comments on our earlier story about their inability to access Gmail.

At 1:50 PM IST on Monday, Google confirmed that 'less than 0.75%' of Gmail users were affected by an outage impacting users in India, Middle East and South East Asia.

Our team is continuing to investigate this issue. We will provide an update by 5/13/13 2:50 PM with more information about this problem. Thank you for your patience.

The issue is affecting less than 0.75% of users. The affected users are located in India, Middle East and South East Asia. The errors may appear sporadic and could go away when the page is refreshed.

Update: Google says the problem was fixed at 3PM IST, and Gmail should be working for all users now. If you are still experiencing problems, let us know via the comments. Do mention your location as well.

Last week, there was another Gmail outage that Google later confirmed impacted "less than 0.5% of the Gmail user base". Google later fixed the problem and confirmed that a "small subset of users residing in India and the Middle-East region" had seen 502 errors while trying to access Gmail.

With a second outage in 6 days, questions are being asked about Gmail's reliability. Here are some reactions to the latest outage via Twitter.

Gmail is fast turning into a case of Jeez, mail!!
— Sarabjit Singh (@nihang) May 13, 2013

Not sure if Gmail is down, or Google just killed it.
— Anuradha Kushwanshi (@anuradha_kush) May 13, 2013

BREAKING: Gmail has been discontinued by Google. Users are expected to use Googe+ to communicate.
— Faking News (@fakingnews) May 13, 2013

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