Gmail, Google Docs, Google Drive, Other Google Services Restored for Everyone

Gmail, Drive, Meet, and other Google services were facing disruptions for hours today.

By Jagmeet Singh | Updated: 20 August 2020 17:00 IST

Gmail, Google Docs, Google Drive, Other Google Services Restored for Everyone

Gmail isn't working for many users, while some are facing issues while emailing attachments

Highlights

Gmail users affected by the outage have reported on Twitter
DownDetector shows the issues emerged at around 9:30am IST today
Google has updated the G Suite Dashboard to reflect the outage

Gmail, Google Drive, Google Docs, Google Meet and other Google services are facing a service disruption (see update below). The issue seems to have impacted many users globally. Several users on social media are reporting problems sending emails through Gmail and uploading files on Google Drive. Additionally, some users are facing connectivity issues while working with Google Docs and Google Meet. The problems seem to have emerged today morning. However, Google is still investigating the outage and is yet to provide any concrete details.

Update (5pm IST): According to Google, Gmail, Drive, Meet, and other Google services have been restored for everyone.

"We apologize for the inconvenience and thank you for your patience and continued support," Google wrote on G Suite Status Dashboard. "Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."

Apart from the service restoration for Gmail and other Google services, the search giant earlier revealed the scope of disruption across its services.

Various Google issues that people were dealing today: Gmail sending issues, Meet recording issues, creating files issues in Drive, CSV user upload issues in Admin Console, posting message issues in Google Chat, Sites adding new pages issues, Keep issues, Voice mail issues.

Screengrab of G Suite status dashboard showing Gmail and other Google service disruptions today

Original story follows:

As per user reports on Twitter, several users across the world aren't able to access their emails on Gmail. Some users have also reported that they are facing issues while uploading attachments to their emails. Moreover, the hashtag #Gmail has been trending on Twitter for many parts worldwide. A number of Gadgets 360 staff also faced issues in upload attachments to Gmail or documents to Google Drive.

Yes, some problem in #Gmail

I was trying to send CV but showing 'attachment failed'.
— Chetan (@hello_bola) August 20, 2020

So GMAIL is worldwide down today.. Use Yahoo or some other mailing method... #Gmail #Google
— Prachiti (@PrachitiParkar) August 20, 2020

#Gmail #gmaildown files are not getting attached and sent. #GmailNotWorking today
— ankur rathour (@ankurrathour) August 20, 2020

As per the details on downtime tracking website DownDetector, mass reports about the Gmail outage emerged at around 9:30am IST today. The map available on the DownDetector site shows that the issues aren't limited to some countries and is impacting users in many parts of the world, including India. The G Suite Status Dashboard has also been updated to reflect issues affecting Gmail.

In addition to Gmail, Google services including Google Drive, Google Docs, and Google Meet are down globally, as per the G Suite Status Dashboard. Many users uploading files on Google Drive, writing content on Google Docs or making video calls using Google Meet are reporting problems since morning.

Am I the only one who is facing this issue?

(I added an image to google docs but the image is not displaying)@googledocs @Google @GoogleIndia pic.twitter.com/XnIhOtTVb9
— अजय चौहान (Ajay Chouhan) (@vatanukoolak) August 20, 2020

Can someone at @Google please fix google drive and docs and @gmail ASAP! Of course when I have to submit something by tomorrow you go down
— Vanessa Diaz (@BriteandBubbly) August 20, 2020

Are you experiencing issues with @googledrive ? Unable to create and upload @googledocs
— Hemendra Singh (@pictionarybyhem) August 20, 2020

The details available on DownDetector show that the issues with many Google services surfaced around the globe at around the same time as Gmail outage. This suggests that there could be an issue in Google Cloud. However, Google is yet to provide a statement on the problems being faced by the masses, apart from the messages on the G Suite Status page.

In 2020, will WhatsApp get the killer feature that every Indian is waiting for? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

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Further reading: Gmail, Google Drive, Google Docs, Google Cloud, Google Meet, Google

Jagmeet Singh Email Jagmeet

Jagmeet Singh writes about consumer technology for Gadgets 360, out of New Delhi. Jagmeet is a principal correspondent for Gadgets 360, and has frequently written about apps, computer security, Internet services, and telecom developments. Jagmeet is available on Twitter at @JagmeetS13 or Email at jagmeets@ndtv.com. Please send in your leads and tips. More