Apple Said to Apologise to Users Over iCloud Subscription Cancellation Emails

Apple Said to Apologise to Users Over iCloud Subscription Cancellation Emails
Advertisement

Days after an error led to false iCloud cancellation emails sent to subscribers, Apple has followed up with another note apologising for the bug and reassuring them that their plan remains in good standing.

On Wednesday, a number of iCloud users received messages saying their subscription was discontinued. The bug appeared to mostly affect 50GB tier subscribers, a report on Appleinsider website said.

On Saturday, Apple followed up with the same users to issue an apology, in an email titled "Your iCloud storage plan renewal".

"You recently received an email incorrectly stating that your iCloud storage plan has been discontinued. Your 50GB iCloud storage plan is not affected and will continue to renew automatically," the tech titan was quoted as saying.

"We apologise for any inconvenience this may have caused. If you have any questions, please contact us," the note added.

While some users were mistakenly told their iCloud plan was cancelled, others found errors if they tried to change their plan or manage their iCloud data.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

Further reading: Apple, Mobiles, iCloud, Internet, Apps, Tablets, PC, Laptops
Samsung Galaxy S8 Battery Comes With an 'Anti-Dog' Label. Here's Why
'Copyless Paste' Feature Being Tested in Google Chrome for Android
Share on Facebook Gadgets360 Twitter Share Tweet Snapchat Share Reddit Comment google-newsGoogle News
 
 

Advertisement

Follow Us

Advertisement

© Copyright Red Pixels Ventures Limited 2024. All rights reserved.
Trending Products »
Latest Tech News »